During my stay, I found The Westin, Lake Mary to be an average hotel. It wasn't terrible but it wasn't great either. There was a long-ish delay to check-in, but I don't fault the hotel. The front desk staff were very friendly and did try to make things right. The rooms though, leave something to be desired. The bathroom is big but oddly laid out (no towel hooks near the shower), and the overall decor is old and dated. The real downsides were the very old mattresses that were very soft and uncomfortable (they need to be changed, too) and the fact that my toilet broke early in the AM that I had to fix myself (there was no engineering at that time). Breakfast in the attached restaurant was also very confusing to navigate since there was a buffet, but we didn't know how to order drinks or if they were part of the breakfast voucher. The food quality was good, though. The hotel is located in a business-park type of environment with wide multi-lane roads. But, there's a grocery store and a bunch of restaurants across the street that are walkable via the nearby pedestrian crossing. Parking, for my stay, was ample. In summary, the dated decor and overall average experience will have me likely staying elsewhere if I'm in the area again. It's not quite up to "Westin" standards, but if you want to give it a try I won't discourage you - just know that it's an older hotel that could use some refurbishment.
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