達拉斯南蘭開斯特美茵斯坦套房酒店(MainStay Suites Lancaster Dallas South)

Tuvimos una mala muy mala experiencia ! Cuando llegamos nos dieron una habitación que estaba ocupada después bajamos otra vez a recepción y nos dieron otra habitación que estaba sucia y por ultimo nosndieron otra habitacion que fue donde nos quedamos ya teniamos demaciada prisa por que teniamos un compromiso importante que no revisamos bien el cuarto y tambien estaba sucio estaba lla de pelos de perro y habia hasta cucarachas ! La peor experiencia que hemos tenido en hoteles nada de recomendable este lugar !

What a great place to stay; right off the interstate. Room was spacious with a king size bed, a 2 burner stove, fridge, microwave, and coffee maker. Glad I chose this place. Ms Harris greeted me with the warmest welcome; Ms Stacey had the breakfast well prepared, and Ms Baker was quite hospitable. My only complaint was that the WiFi was horrible… I couldn’t login to my apps until I got away from the property. Nevertheless I would definitely recommend this property!

Liked the staff, they were friendly and helpful. The room was disappointing, the bathroom vanity lights did not work. The light did not work for one nightstand (I swapped the bulb from the wall lamp). The wall lamp did not have a shade. The water pressure for the bathroom sink was very low.

Stay was mid. Check-in was easy got to the room it was nice, we stayed in the king w/sofabed. The pool closed at 9pm which I saw on the website 10pm. I asked for extra sheets and blanket for the couch bed and the employee said that they don’t offer extra basically I needed to bring my own so I dont know why they offer a couch bed but don’t offer sheets and blankets to go with it. Breakfast was a joke coffee machine didn’t even work. Rooms does have small kitchen which is nice for extended stays. I’m up in the air on if I would stay here again.

The property looked nice upon arrival but mins after going in our room I noticed roaches in kitchen and bathroom area. The hallways and lobby of hotel were always 84-89 while it was 92-97 outside. The pool was disgusting which was unfortunate since it was so hot and one of reasons I picked the hotel. There were multiple teenage basketball teams staying there and they kept us up at all hours of night. Trash was piling out of all then trash cans on every floor all weekend which made it smell as well with has hot as hallways and lobby were.

The service was terrible. I requested for a new mattress for the sofa bed and for housekeeping to clean the room and was denied and told to email the manager. I called choice hotels customer service

Lets just keep it simple here. The room was fine - the hotel is listed as non smoking but the room smelled like it was smoked in by the last few guests. The refrigerator was incapable of holding a worth using temp ( FULL SIze) all our food we bought 1st night went bad, not a mini fridge over 3 days so not a rushing to temp issue. Pool was closed ( seasonally ) . Breakfast included was basically a waste of waking up, staff complaining that they didnt have anything to cook but would be better tomorrow. Which didnt get better. Soggy questionable Eggs that we recooked in our room and some sausge, cherrios with no way extract and milk that had been moved into a pitcher with no date . Coffee machine was water not coffee. Should be listed as a 1 star hotel with no accommodations. If it was just a standalone room would be fine but needed a location that provides what is listed to be included with the stay with at atleast a C grade of delivery.

Melanie at front desk was excellent. Very polite and professional handling multiple guests during middle of severe storm with tornado sirens going off. She was great!

I like that it was affordable