雪世界高山酒店的評論

沒什麼説的了，一如既往，沒服務，自助式服務，床超級短小、停車收費超級貴。如果不是因為滑雪場在酒店裡，應該不會有人會住這個酒店吧

還可以的啦

The two stars is for the skiing facilities and a kind member of staff who filled a kettle with boiling water so I could have a cup of tea in the evening. The rest is not worth the money!! The rooms are over priced. We had a studio with 4 beds upstairs (one double, two twins) and sofa bed downstairs. The sofa bed cannot be used by friends as it’s right next to a toilet and shower with glass sliding doors, no privacy and you would be woken during the night with people going to the toilet right next to you. There is no kettle, tea/coffee in the room and the cafe doesn’t offer any take away hot drinks. Nor do they offer a selection of caffeine free teas so it’s impossible to have a drink whilst staying unless you have their limited range. The room isn’t serviced daily, strange for a hotel. The photos showed a desk, but there wasn’t one, might not be an issue for some but my children were revising for exams. Worst of all is the food. The cafe menu is full of ultra processed rubbish that comes from the freezer and the quality and taste is awful. If you are staying for a few days you are stuck with this menu as nothing else was open for lunch. Dinner - the hotel charged myself and my two children (aged 11 and 13) €33 each for a buffet dinner - €99 for 3. For this privilege we were offered a tray and 6 choices, to be served canteen style. This was rice, couscous, mixed veg, chicken, salmon or beef stew. Plus bread. Pudding was a few pears and oranges served whole and unpeeled and plain yoghurt you can spoon into a bowl. Not a buffet, this was a canteen with very limited choice, no puddings or icecream. No drinks except fruit cordial and water. When I complained to the staff that for €33 they should be offering some proper dessert options they said they would get some icecream from the cafe but then hid in the kitchen and didn’t come out for the rest of the service. I had to hunt down a staff member to order a glass of wine and was asked to pay for it before leaving. However when I left there were no staff insight and after 10 minutes I got fed up and left. I’ve no doubt it will be added to my bill of €99 even though they said it couldn’t be added to my bill and I would need to pay separately. €33!!! For one main. How can they justify that? The ski facilities are great and ‘some’ of the staff tried to be helpful but it’s clear there are serious failings in how the hotel is run. I won’t be returning and cannot wait to go home and enjoy some fresh food that’s not filled with UPF’s and costing €33 per plate

我們住了兩晚，三人間的房間很基本，但是很寬敞，床很舒服，但是浴室沒有門，廁所和淋浴都有玻璃門，你可以完全看到裡面，聽到一切，很尷尬！飯店很大，食物很棒，早餐、晚餐、飲料——都很好，而且不太貴。服務不好，我們到達的時候房間還沒準備好，最後到的時候第三張床還沒準備好（毛巾也沒有），早餐付款很忙，最後下雨了他們不會為我們打開停車場的大門，因為“停車場被淹沒了”，在對講機上撥打了5 個（！）電話後，我們設法開車進去，發現了一個小水坑，甚至還沒有接近洪水。沒有濕！這真的很愚蠢、粗魯，而且沒有必要。

不錯的飯店。漂亮的房間和漂亮的床。很高興可以進去雪世界大廳。早餐也非常好而且豐富。如果您不去滑雪/單板滑雪，也可以去這裡。餐飲價格相當昂貴，但又好又快。

當您在這裡預訂時，請務必記住，不提供雙人床。通常這不會造成災難，但床有輪子，寬 70 公分。因此，當您靠近裂縫時，它們會在不施加任何力的情況下滑開。這種情況發生得非常快，因為床下的輪子沒有煞車。房間裡也有很多噪音，床吱吱作響。住宿體驗非常不愉快，工作人員也不友善。晚上的經理丹尼非常不專業，無法與顧客打交道。絕對不推薦！

接待很有禮貌，但不是特別友善。儘管房間的價格很高，但我們必須付費才能在這家飯店停車。我們住的是最便宜的房間，房間夠了，但是廁所和淋浴的入口很小。附近有幾家餐館，每次點餐後都必須用卡片付款。所以飲料和一餐要4塊錢。不太高興。

剛剛接到酒店電話，取消了我們已確認的 2023 年 6 月住宿。 Alpine Hotel 的保證並非保證。當沒有其他理由去那裡時，他們提供的免費住宿並不完全是補償。