「Had come to this hotel for 1st time where hospitality by Mr Sachin and Mr Robin was good with faster check-in by Mr Sachin . Room was clean but TV had no JioHotstar and YouTube log-in as 1st impression . Food was good too for dinner and breakfast . Only the location is in transport area where many heavy vehicles are around the roads . Definitely will recommend the hotel for budget stay where value for money due to their staff promptness to your requirements including room service within 5 mins which is really good . 」
DDipayanDecent hotel for the price at which the rooms were offered. However, the following need to improve: (a) breakfast menu and service; (b) auto-door opening of rooms; and (c) in-room dining menu.
SSujay MehdudiaGolden Tulip Hotel Lucknow has pathetic service and housekeeping. Their inhouse restaurant Branches has a very poor servicing staff and it clearly reflects that there is no regular training or orientation practise as they clearly lack the professional touch of the hospitality industry. The managers in black coats are nothing but watchers with no touch of service or courtesy. The air conditioning of rooms is fixed by the management and you cannot change it. The warm water temperature for bathing is also fixed by the management. Golden Tulip is a good brand but the Lucknow experience needs a quality and professional inspection or upgrade. Would not recommend it in its current state.