I had a truly enjoyable and wonderful stay at the hotel. The location is unbeatable, making it easy to get around and explore.
From the moment I arrived, the staff made me feel welcomed and well taken care of. The room was spotless, beautifully decorated, and incredibly comfortable — everything I needed for a relaxing and satisfying stay.
The breakfast was excellent — fresh, delicious, and with a great variety to choose from. The service throughout my stay was outstanding; the staff was warm, professional, and always ready to help.
Great food, exceptional service, and the perfect location made this a memorable stay. I’ll definitely return and highly recommend it to others!
房間舒適乾淨,唯check in 效率不佳,造成賓客困擾 Rooms are clean and comfortable. The check in process is unprofessional and inefficient and thus caused issues for the guests.
KKusalka HerathMy stay at the Radisson Mumbai had its ups and downs. The room was comfortable, but the ongoing construction was a major issue. The noise was persistent, and on one day, the hammering was so loud, it was right next to my room, making it impossible to rest or sleep properly.
A particularly frustrating experience was at the GOMA restaurant. We ordered a course meal and specifically asked about portion sizes beforehand, being told that each portion would be suitable for one person. However, when the food arrived, the portions were large enough for more than two people. We had to cancel the main course and other dishes as we couldn’t finish the earlier ones. Despite this, we were charged for the entire course. It's the restaurant’s duty to accurately inform guests about portion sizes, and this miscommunication led to an unfortunate dining experience.
That said, the staff in other areas truly stood out. Shivam and Vijay from the restaurant were incredibly attentive, always remembering my regular orders and ensuring I had my coffee packed when I was rushing to work. Jaytin from Musafar Restaurant was a big help with packed lunches, always providing us with delicious food and paying close attention to our preferences. Arjun from in-room dining was consistently polite and friendly, making every meal delivery a pleasant experience.
While the hotel had its challenges, the efforts of these staff members helped improve my stay.