聖丹斯廣場附近酒店

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

酒店不新，但衞生乾淨，酒店旁是專門的停車庫，很安全，停車費好像20美刀。早飯比一般的酒店要豐富一些。晚上睡覺很安靜

酒店正在裝修，房間的軟裝看着很新。隔音比較差，小孩的哭聲，走廊的人聲，聽得很明顯。房間裏會突然傳來設備運轉的聲音，不知道是什麼設備。影響睡眠。 浴室沒有打掃乾淨，頭髮什麼的還在。 隔了條街就是Water Garden，方便遊覽。離火車站也近。地理位置優越。

已經是非常好的服務了i like this hotel very much good position, convenient transportation

我在這家酒店度過了一個夢幻般的住宿!房間特別乾淨,位置非常適合探索城市,樓下的餐廳供應美味的食物。強烈推薦!

Unfortunately we would have loved our stay near sun dance square but I had a thousand dollars on my card and this hotel instead of taking 174 for the room took 450 plus 380 plus the room charge of 174 be careful handing a card over for so called incidentals

不錯的酒店,“使用其他門”標誌有點誤導,因爲我們到達暴雨時沒有其他入口,浸泡在裏面。 位置優越,在餐館,酒吧等

很棒的乾淨地方工作人員很友好

它在市中心，所以探索這座城市很好，但沒有停車位。 它是新開的，所以很好很乾凈。 餐廳很高檔，有點貴。 衛生間的水槽有點不舒服

代客和問候員很友好,熱情。我們的小套房非常好,很乾淨。令人愉快的驚喜是有兩個電視套,一個在客廳,一個在臥室。室內游泳池面積小,但我不是帶孩子出行,能漂浮挺不錯的。按摩浴缸很熱到我的口味,但不夠熱到老公,按摩浴缸沒有濃烈的氣流。可惜女洗手間缺水槽。早餐很棒!現熱煎餅和雞蛋是點餐的。總體來說,給4.8打分。可惜天井區沒有對外開放。因爲位置,服務,現在知道這個地方可以參加活動,我知道我會爲高中聚會推廣這個位置。