蘭辛Riverview Church - REO Town Venue附近酒店

We were a long term stay due to water damage in my house. During our long term stay of over a month, housekeeping came to my room exactly twice and my daughter’s room exactly never. We ended up washing our own linens and towels because even when we asked housekeeping to clean the rooms, they never did. Imagine a carpet not being vacuumed for OVER A MONTH! With children and pets! Sorry but this is disgusting and probably a health code violation. Short staffed or not. Are we supposed to purchase vacuums and do it ourselves just like the laundry? Maybe we should get paid for doing the work of the staff. Then they are trying to charge me damages and extra cleaning fees. While I was there, there were also long term guests from Amazon staying there. We met and became friends during the socials. They also have stories, and are willing to collaborate things such as the linen closet not being locked (safety violation) and guests going in there to get their own linens. Then, before they even sent me a bill for alleged damages, tried to charge my bank card. When the first (full) amount didn’t go through, they reduced it in increments of 25 or 50 until they finally got an amount to work. I forwarded my complaints and concerns to corporate, was given a case number, yet they STILL KEEP CALLING, trying to collect money from me. I have zero interest in speaking to any of them. Let’s talk next about the electrical issues. I had to change rooms because the circuits kept popping every time the microwave would turn on. The last time it happened, I smelled plastic burning. Then there was the incident of a clogged toilet that took 3 entire days to get to. After repeated requests for maintenance. I finally went down and asked for a plunger to do it myself and then suddenly there was a staff member to do it. The pool was closed more than open. The food was sometimes embarrassing to call food (dehydrated chicken jerky anyone?) There were cars that got broken into and drunk guests loudly fighting in the hallways. And not ONCE was I ever anything but polite and kind to the staff. And yet, even though they made a really good amount from insurance, even though our rooms were never cleaned, even though there were a ton of issues during our stay, they are greedily trying to take my money too. If you have to stay somewhere long term, please look at other options. This place is not up to what you would expect from Hilton.

Horrible, was charged twice with the accidental charge. one was updated without the accidental charge and then i called the desk and they said they only seen one charge but sometimes that happens and they can’t do anything about it. called my bank and was told it had a hood in it by hotel and could take 90 days to return to my account. $300 out. i will never come back because after calls and e-mails the customer services ignore me and do nothing. just stealing extra money i need for my 3 babies. do not stay here unless you want to be double charged.

周邊吃飯購物方便，客房送餐有米飯大蝦，挺好的。馬路對麪有24小時超市，KTV，韓餐日餐一應俱全，離學校很近。

是個過得去的酒店,晚上到的很晚,正門有點暗,有點不描述。入住很容易,前台接待員態度和藹。我很失望地發現游泳池和熱水浴缸沒有,正在裝修。我沒有看到網站上張貼的任何東西,如果我知道,老實說,會去別處。 房間還好,有一個很大的空地,本來可以像大多數酒店房間一樣有扶手椅,衛生間需要更新一點工作,讓我想起了汽車旅館的衛生間。 早餐不錯,自助餐不多,離大陸早餐只是一步之遙,但至少好吃。 位置很好,就在高速公路下,作爲獨行旅客,我感覺相對安全。總的來說,我可能會再次入住,因爲只要游泳池和熱水浴缸功能齊全,價格便宜。但可能只住一晚。

Room was super clean and the guy at the front desk was hands down the most friendliest hotel worker I think I’ve ever met, stopped what he was doing to come help us at the front desk and answered any questions we had all while being very friendly would definitely recommend this place to anybody who asked.

孩子們喜歡游泳池和早餐。工作人員腳踏實地,想以任何方式幫助您。在整個酒店執行的清潔工作。物業需要油漆工作完成。

不錯的住宿 沒有抱怨 住的相當好 早餐不是那麼好 但是乾淨舒適 這是重要的需要 更多的電視頻道沒有使用游泳池 所以我不能對此發表評論。祝你今天過得愉快

之前住過這裏,但是這次是12天,挺新的(3-4年),很乾淨,從客房部到經理的員工很棒。方便到I96和食物。洗衣設施不錯,院外露台面積也不錯。早餐是標準,品種不錯。前台人員在我打電話詢問額外的Covid預防措施時給了我所有正確的答案,但上週看到前台人員不再戴面具時我感到很失望!!爲此幾乎奪走了一顆星星--應該需要。

很一般不推薦