Room was fine, a little smaller than expected for the cost but had all we needed.
Checking in very slow, hotel was busy with a wedding but only 1 person on front desk so took 25 minutes to get checked in
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David
2023年12月28日
Stay was a present for my daughter (mini moon) - staff had spent time to prepare the suite with hearts and welcome - superb service. Thank You DeVere team
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judith
2023年11月25日
Our room was ok , bed comfortable. Shower was terrible, took 15 minutes to get warm water through & when we told them at checkout, we was told it’s an old building !
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Adam
2023年12月30日
We had a lovely stay. The hotel has good amenities and wonderful history with beautiful original features. Only slight negative was our room was very cold and you couldn't increase the temperature.
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Liz
2023年12月3日
Hotel was lovely, noise from doors banging all night annoying , fire doors rattled with every open and close of the door. Bar food not complete meal, breakfast great though.
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Lee
2023年6月15日
I left within 3hrs of checking in and drove 4hrs home after trying to call reception 4 times to see if at least a fan was available in the terribly hot room. That also appeared to be in the roof with very poor ventilation (room no 49).
Couldn't even discuss at check out as at least 8 people in queue and one poor very polite member of staff on desk who had been the person who also had to chase several people when I arrived at 3.30pm as room wasn't even ready.
Really disappointing as looks great online!
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Verified traveler
2023年4月21日
Some staff were rude. Room was not properly cleaned. Spa is in need of maintenance. Some staff need more training. Rooms away from the main building (where the spa, restaurant and bar are) are a long walk outside. Bar food was bland (microwaved and tinned ingredients). Overall unpleasant. Wouldn't recommend. Parking was free though.
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Matt
2023年6月16日
Very hot day. No fan in room - took over 3 hours and several calls to reception before getting one. room cramped and not enough desk space for laptop.
disappointing visit, will not be back
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Julia
2023年11月2日
Very disappointed with this hotel- room very ordinary
Breakfast was terrible and chaotic
Almost impossible to contact them by phone
Would not return