韋弗利城堡酒店(The Waverley Castle Hotel)

Absolutely perfect stay. Good food, the rooms are huge and really comfortable and our view was incredible - the photo is from the window of our room. The staff couldn’t have been friendlier and I saw them making accommodations for guests with dogs at mealtimes. I wouldn’t think twice about staying if I was back in the area.

I'm guessing you get what you pay for a comfortable bed and food in the evening was lovely, breakfast was non descript the food was overcooked, the service was lacking ( none of this have you stopped here before, or can i explain the breakfast we were simple sent to a table) my main issue was the room didn't appeared to have been checked before we booked in, we had cobwebs, a wardrobe with pealing veneer and a bin in the bathroom which hadn't been emptied. We were also outside some time because of a (Thankfully) false alarm with the Fire Alarms, when the alarm went off we evacuated into the car park and waited patiently, not one member of staff came to see who was outside, no one took control until a gentleman arrived by car went quickly into the building - I'm sure that goes against Fire safety precautions, a short while later he emerged to say it was a false alarm and asked for patience while staff checked the whole building again as the alarm would not reset, We were allowed back in with the alarm silenced but not reset, thankful this was sorted within 30 minutes or so, if it hadn't been i would not have stopped as i couldn't have slept knowing there was a faulty fire alarm.

幫助父母搬家住了 2 晚。從表面上看，當我經過 3 小時的車程到達時，單人間看起來還不錯。不幸的是，由於床墊中間有一個突出的彈簧床，我無法入睡。由於已經很晚了，我一直痛苦到凌晨 3 點才屈服，把羽絨被裹在身上，想睡在地板上。我有大約 4 個小時的睡眠中斷。淋浴和水槽也沒有自來水。第二天早上我向清潔工報告了這件事，他們告訴我床墊會被更換。事實並非如此。剛剛在床墊上蓋了一個額外的羽絨被，躺在上面很熱。再一次，我不得不在脫衣洗冷水澡後去接待處，再次穿好衣服並報告沒有熱水。接待員上樓試了淋浴。有人告訴我隔壁的管道有問題。最終，他設法讓熱水工作。如果他們不能做好基本的準備，我看不出這家酒店將如何生存。疼痛的床墊和冷水淋浴，我為特權支付了 79 英鎊？我應該得到補償！絕對可怕。不要去那兒。你被警告了。

Have stayed here numerous times when going to see family in the Scottish Borders. Great little hotel , no frills, what you see is what you get . Super staff, friendly and helpful. Well worth a visit.

臥室窗外有兩個整流罩，很吵。我整晚只睡了大約2個小時。浴室水槽有裂痕，風扇聽起來好像隨時要起飛。 酒吧里的第一杯酒是冷的，但我們晚餐用的那瓶 Rosie 酒是暖和的！開胃菜很不錯，但第二天剩下的飯菜和早餐都很有彈性，因為在加熱燈下呆了這麼久。

這是一座很有魅力的老建築，但它看起來很舊，需要刷新。我的房間 很舒適，有充足的熱水，但寬敞而莊嚴的餐廳相當冷。工作人員很友好，樂於助人。

我們有一間高級房，很棒，房間很大，頂樓有大凸窗。房間最近剛翻新過，設備齊全。我們沒有使用餐廳。工作人員非常友好和樂於助人。期待再去！

出差住了一晚。對於這個目的來說已經足夠了。房間很冷，浴缸和淋浴間的水也很冷。食物真的很好吃而且物有所值

service was fantastic. Some areas are a little tired but overall it was very good. Particularly good value too.