勒馬斯套房酒店(Le Mars Inn and Suites)

Don’t book here if you have kids especially little ones. My baby had to stay three nights in the ER from getting sick. This place had me stressed. It Smells terrible, smells like ****, bathtub is old. Lady is rude and greedy.

Large room, old and ofd smells. Hair found in bed before we got in, definitely there from pervious people. Didn't try the breakfast. Our original hotel had a pipe burst so this was better than sleeping in my car...

The room was hot, AC was not turned on and windows were open. The water had been shut off to the toilet. There were no bath towels in room when we arrived. The staff was pleasant and helped but room was unacceptable.

The facility was in disrepair. The bathroom had water stains on the ceiling where there was an apparent leak. The couch was dirty, as well as the bedding. There was a consistent sour smell to the building.

Absolutely horrible experience. Room was dirty when we checked in, looked as if only the bed was made and nothing else cleaned. Splatters on the floors and walls, broken furniture, 2 types of smoke smell clearly evident. Homeless individuals camped on the back sidewalk, hotel smelled extremely poor. We did not stay the night because it seemed so unsafe and uncleanly. Hotel refused a refund or any alternative solution. Multiple other customers at the front desk having the same issues when we went to the lobby.

When booking we saw the reviews were poor, but it was the only available option, and we thought how bad can it really be?! We checked in (reluctantly) went to the back door of property for entry to access our room. There were homeless people with shopping carts, bbq grill, picnic table stationed right at that entry. The entire hotel reeked of *********. The locking mechanism on the back entrance was broken. We returned our key, and the key for our daughters room to the front desk to let them know we did not feel safe and we would not be staying. Asked for a refund and were refused. Also contacted ******* and they refused to make it right as well. We unfortunately had no choice but to drive over 100 miles to find an alternative. Absolutely Atrocious Facility!

When we checked into the room, we were given a key for a certain room, and when we entered that room, it was already occupied. And another couple that we were with on our trip were in their room, and someone walked in on them because the front desk gave them a key for another room that was already occupied also. The rooms were not the cleanest found dirty socks under one of the beds. Hotel floors were dirty the dressers were missing dresser poles the upkeep of the hotel could be better. Lots of holes and drywall in random places in rooms.

Says pet friendly infact was not. Was told to leave and come back the next day for pets on weekend. Definitely not a safe feeling place for young wedding attendants. Should have done better research of the place before booking. Thankfully I purchased the insurance.

The lady working the desk was amazing