伍斯特希爾頓歡朋套房酒店(Hampton Inn & Suites Worcester)

I stayed in the Hampton Inn because of it's proximity to my doctors office. It was forecasted to snow and my doctor's appointment was absolutely necessary for me to receive my infusion of medication on schedule despite the forecasted snow. The service I received was good although it began with some confusion about my bill. My reservation was prepaid but it took a while to find this information in the hotel's computer system. I had a restful evening and got to my appointment in the morning without incident and for this I am grateful. There were a few issues that I think need to be addressed. First, ice was not available on each floor and there was no complimentary water in my room. I was disappointed with the unsatisfactory condition of the refrigerator and there was no recycling bin in my room. There was no handle or bar on the shower door to open the door after showering and there was no place to put my towel convenient to the shower stall once I was done. The toilet paper holder was awkward to use forcing me to remove the toilet paper from it and leave it on the sink. These issues are minor in nature but cumulatively they made my stay below average for the price I paid. It was not horrible and no part of my stay was compromised but I have stayed at other Hampton Inns that were exceptional, which is why I chose this one for this important stay. I did have a choice of a Marriot equidistant from my doctor's office. In the future, if I am in need of staying overnight convenient to my doctor's office, I will give the Marriot a chance. Thank you for your attention to these issues and I am hopeful that they are addressed to make the stay of other travelers exceptional.

The facility was excellent! The breakfast was awesome. The pool is great. Gym is quiet. Overall amazing room and a great comfort.

I enjoyed our large beautiful shower, the cleanliness and quietness of the hotel. However..... we were there for a competition in the area and there wasnt much in the way for a late check out (which ive never had an issue about at othwr hotels). There was a pool, it is very very small and the heater was broken (which was not communicated in updates prior to check in) so the water was freezing and the main reason we chose this property was for the pool. It also was inconvenient that you needed to pay to park on the property - $15 a day which is disappointing. Beverages and food was quite a bit over priced....$4 for a small bottle of water. I did like some security measures however....like needing a room card to get off of the first floor (however you could go to any floor from there). It was decent for a single night stay.

This was avery nice hotel for an over night. Clean and comfortable. The shining star was mario at the front desk just a delight, so welcoming and seems to be here round the clock. Recommend this hotel. Cant comment on areas around as we came to visit friends so we rrally only slept at the hotel

When we arrived we were told that there was no internet/ WiFi and that we’d have to use emergency keys. We weren’t able to go to the pool or any other amenities with the emergency key. The next day the power went out for over an hour, delaying breakfast and flickering on and off for a while.

Very nice, updated hotel!! Gentleman who checked me in was friendly and helpful. He recommended to excellent restaurants nearby. The room was spotless, the beds and pillows were very comfortable. Highly recommend this hotel, would stay here again!!

Overall I liked the property. Staff was awesome, room large and very pleasant. The bathroom cleaning needs more detailed attention. I would stay here again.

Great value. Very clean rooms and friendly staff. Fitness center was in tip top shape. Free breakfast was a nice add. Cozy fireplace on lobby level. Good size sleeping rooms with fridge and microwave.