萊頓Tulip Inn酒店

Worse experience i/we have ever had at a hotel. Accepted my husbands cc , who stayed at this hotel for 30 something days and he was never asked in the middle of his stay to show his cc again… even though he made an additional booking during his stay for a few days longer. I was visiting Leiden when he was leaving because our daughter started studying there. So when i came my husband mailed with the hotel to make a reservation for me , the hotel accepted his cc again with no remarks what so ever. And my husband had told them in the mail that he was leaving and i was going to stay at the hotel. They had already been payed for his longstay , had his approval of his card for my stay and they had everything they needed to claim the money at the end of my stay.But 4 days after he left they asked me for the cc ( mind you they never asked my husband for his cc during his stay!!). But my husband is an EU citizen ( white) and i am not a european ( brown/coloured person) . The bottomline is that they don’t trust people who are non-european/coloured. Even though they did trust my caucasian EU husband !!! In the end i gave them my cc and i still had 14 more days to stay … they pulled of the complete amount of the upcoming stay IMMEDIATELY!!! I have never seen this before. Such a bunch of money-grabbers . I felt very DISCRIMINATED by an all-white( blond) distrusting staff . My husband informed the manager and received an even worse mail back , complaining about my behaviour instead of verifying what had happend leading up to my dissatisfaction. The manager believed his staffmembers blindly. I had never been treated so bad in my life at a hotel or for that matter anywhere.( and we travel alot !) They had everything they needed to claim their payment in the end!!! I moved out the next day and went to the Fletcher Wellness across the street and had the best treatment i could imagen . Payment in full at the end of my stay no asking for cc during stay. Never again Golden Tulip Leiden , WORSE HOTEL EVER!