霍爾斯特宮殿酒店(Horsted Place Hotel)

Booked Horsted Place through secret escapes for my wife's surprise 40th and wasn't disappointed. We were upgraded to a superior suite (Warwick) which was huge! The room was comfortable with plenty of amenities. The beds were comfortable and we slept well. We ate both dinner and breakfast in the restaurant which was exceptional. Delicious food, good portions and well presented. The staff were friendly and helpful. I would highly recommend this hotel and would certainly consider it for a night away in future. Thank you.

Our Christmas break at Horsted Place was a wonderful experience! What an amazing location to have spent the festive period. Everything looked its very best and proceeded calmly and seamlessly throughout thanks to the meticulous preparations made and service provided by Manager Adam and his wonderful team, especially Bruno, Elleesha, Aimie, Ivana, Erin, Charlie, Harvey and Emily. The food was exceptional and the champagne receptions generous. Especially enjoyable were the perennial Ashdown Choir's carol concert and the challenging quiz hosted by pianist Chris Bewley. With the rain beating down and the wind howling outside and the log fires burning inside, it is difficult to imagine a more comfortable, genteel and convivial place to have spent our Christmas. Congratulations to everyone involved and a very Happy New Year to all.

Most things about this hotel were excellent, especially the food and service. One complaint is the cost of the wine. The cheapest white was £30, whereas the cheapest red was £38. To pay £38 for what was a very average red was very disappointing.

We stayed here for one night as a belated birthday treat and had dinner and breakfast. The building is stunning, historic and Grade II listed, which meant it hasn't been spoilt in the way many older hotels have. The communal areas inside look like they have been redecorated fairly recently and done very tastefully in a way that preserves the historic feel but still feels light and elegant. We stayed in the Tower suite which was very spacious and traditionally decorated with lovely views from the windows. The bed was extremely comfortable and there was a kettle in the room with all the supplies you would need to make various hot drinks - normal teas, herbal teas, coffee (both caffeinated and decaff) and hot chocolate. Plus a generous assortment of biscuits. We had pre-dinner drinks in the warm and inviting Lounge and had dinner in the dining room. I must say dinner was superb! Being vegetarian I often find I am rather short-changed whilst eating out, but the starter of Portabello mushroom, poached egg, truffle and brioche was a delight, as was my main, a vegetable wellington (with a moist filling and not too much pastry) with roasted vegetables. Breakfast was also lovely with a great selection of options. Staff were very attentive and helpful throughout. We were definitely very impressed and will be visiting again.

Fantastic stay at this beautiful hotel with a royal connection. We stayed in Myers which was lovely and it looked like it had been newly refurbished. Dinner was outstanding and so was breakfast. Breakfast is cooked to order and lots of choice. All of the staff were professional, helpful and made every effort to ensure we had a pleasant stay. We will definitely be back and would highly recommend.

Attended my mothers 90th birthday here on the 2nd June 2024 and had booked as a family for thirty adults and seven small children,several of the guests could not make it on actual day but still paid the £40.00 a head for all guests which we had booked for which was not a problem.When hot buffett was bought out was very disappointing very little food and ran out very quickly before some guest had anything to eat asked if there was anymore was told by a very young member of staff would have to pay extra .There was in our families option not enough for even fifteen guests and desserts were no better.No management staff around to complain to and in our option lovely venue and grounds does not make up for basic food and service ,will not recommend this to any of our friends and family in future.

We attended my mothers 90th birthday celebration lunch on 2nd June. What a total disappointment, having traavelled for 5 hours. The buffet consisted of asparagus tips, small boa buns, deep fried cod pieces and fried vegetables. Dessert was finger sized vanilla cheesecake and the smallest little pots consisting of 2 raspberries 2 blueberries and a strawberry topped with a swirl of cream , which was impossible to eat as you were given a dessert spoon and the pot would only enable a teaspoon into it| This so called hot buffet priced at £40 per head!! The food ran out very quickly before everyone had a chance to help themselves as like many hotels a little is put out and then topped up but when we asked if there was some more food to come out we were told that if we wanted anymore we would have to pay for it|| The young waitress was sent out to tell us this as I felt that maybe the manager was too embarressed to show his or her face. Poor show Horsted Place as this was recommended, and I would advise anyone booking to check what are you getting for your money. The venue was booked from 1pm until 6pm. but many of the party left to find somewhere to eat before returning home.

We booked a two night stay (superior room) with Secret Escapes - the deal included breakfast and dinner on both nights and a complimentary drink from the bar on night one ( I chose champagne). We were visiting a relative who lives locally. Ahead of the stay I spoke and emailed reception to book a table for ourselves and our relative each evening. This was efficiently dealt with and confirmation received via email. The hotel and grounds are in a beautiful setting just outside Uckfield. The hotel has recently undergone a refresh so expect new carpets, soft furnishings and an updated restaurant - it felt that the refresh had a contemporary feel that worked with the history of the building. Our room was very comfortable with a huge superking bed with good linens. The room was well appointed with tea and coffee making facilities, biscuits and complimentary still and sparkling water and this was generously replenished both days. Housekeeping was discreet and efficient.The toiletries were plentiful and of a good quality. I think for us it was the peace and ambience that we enjoyed (we stayed on a Monday and Tuesday - it may be a different feel at the weekend if a wedding was being held). There is ample seating outside to enjoy the weather. I have to commend the chef and their team for the food. It was really delicious and beautifully presented. If I have one criticism the wine is quite pricey…. Expect £50 for a bottle of Sauvignon Blanc. All in all a lovely stay and a great deal from Secret Escapes and Horsted Place.

Staff were not welcoming or friendly throughout the afternoon tea experience. Sandwiches were dry and the egg mayo was served in a mini brioche, the two did not work together. Scones were delicious and an amazing lemon curd. Good selection of teas and coffees. Would not return due to staff and the high cost of an average afternoon tea.