I usually really love Home 2 Suites. Upon check in the staff was not very friendly. Maybe overwhelmed bc she was alone. It was a Sunday night we checked in. Not a very busy night in a hotel. She gave me a room directly across from the elevator and next to a room that either had repairs or construction occuring for the first two hours we were there. We pulled the sofa bed out for our son and the mattress pad was dirty. Had a dead bug, a girl’s hair tie and makeup on it. Gross. I called down and asked if someone could bring us another one and the gal said no because she was alone. I could see if I could find someone from house keeping in the hallways - but she said it was time for them to leave. We were exhausted from traveling, already unpacked and trying to rest. Between the noise and the mattress pad being dirty, it wasn’t a great impression. I wouldn’t recommend this property. Some positives: the rooms are spacious, they have a pool, enough room for family of 5. Breakfast was maybe a 3 out of 10. Friendliness lacked. Cleanliness was 6 out of 10. Quiet… zero out of 10.
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