智選假日套房酒店芝加哥 - 利伯蒂維爾(Holiday Inn Express & Suites Chicago-Libertyville)

Just not good. Staff was rude, room felt dirty, everything was stained, basically said we were ****** for going through **********, and we should of went through them directly. Not military friendly. Floors were falling apart, even with an amazing cleaning staff, would never come “clean” old and dirty.

The pool was not open, very disappointing considering it was a main deciding factor on staying because of my three kids

There is no SPA as is advertised on the website. We were looking for a weekend getaway to relax and a Spa was a key element. We decided to find a different hotel with a Spa. The front desk staff were accommodating and allowed us to cancel our room ( we had already checked in).

Todo excelente personal muy servicial y amables

I have stayed in at least two dozen Holiday Inn Express hotels, this one is by far the worst. The outdated card readers that hardly worked. The soda machines on both 2nd and 3td floors were broke. The bathrooms were tiny and not very clean to begin with. I will never stay there again.

Front desk staff where pleasant and helpful. ******* had screwed up the reservations, but staff was helpful in solving issues created. Property was clean. Exercise room was adequate. Path along the Des Plaines river one block away. Libertyville, a short drive, was quaint with quality restaurants. I didn't partake of the breakfast other than a banana, which was fresh. I would book another stay if in area on business in the future.

Was charges twice by the night guy.... beds are not comfy loud hotel...bathroom dirty small room could of stayed at a motel 6 and would of been better pool was cold and it said it was a heated pool...the only thing i liked was it had dove shampoo and body wash and conditioner hot brakfast in the morning and coffee...

The ice maker was making noises and it was across the hall. The light switch in the bathroom was touchy when on the light flickered. The breakfast staff wasn’t attentive to the needs of the guests. Ran out of scrambled eggs and a guest had to notify the staff hiding in the prep room.

I stayed here to attend Bootcamp graduation. The hotel is only 14mins away from the naval base and they provide roundtrip transportation to and from the graduation. Upon check in DA from front desk was super warm and welcoming and he helped us and provided all details needed to make our trip smooth. Great little hotel, breakfast was good , just needed the staff to replenish the items sooner. The hot water was always out and it ran pretty slowly. My room was cozy and clean. Overall I would highly recommend!