阿什利套房式旅館(The Ashley Inn & Suites)

The lady at the front desk was super friendly and had fresh cookies for us 15 minutes after our arrival. The room was nice. The pool and hot tub area was great. The hotel had a very small town hotel vibe. Location was convenient.

staff was super sweet. helped us navigate some minor issues in our room quickly. room was clean.

I gave low rating because of the cleanness’s of the bed. Sheets still look dirty and the bed was terrible felt like I was on a boat all night and definitely was getting my legs elevated. Other than that the staff was very polite and attentive and explained everything about the what they had to offer.

LOUD - we had the room right by the lobby. Very noisy all night and all morning. Had to go out and buy earplugs. The toilet hadn’t been cleaned and there was dried poop all over it - super gross. Front desk staff was friendly though.

The floor in the room felt oily and yucky on bare feet, and the bed and pillows were EXTREMELY uncomfortable. The service was great, pool and hot tub nice, but the room left a lot to be desired.

Rooms were dirty, lots of ants, floors so lifted you trip on them. Pool smelled like wet dogs. Dogs in rooms barking and scratching and looks like people use this for full time living. Very disappointed

The first thing I saw when I entered the lobby was a cart full of crumpled pool towels behind the reception desk - instead of the receptionist. And several people were already there waiting in line. At last the guy showed up and first and foremost started complaining about how busy he is at this highly understaffed property, and he continued complaining all along, like it was OUR fault or problem. He seemd to barely control his irritation with the customers and their various concerns, also complaining about previous customers. I've never seen anything like this in hospitality. This guy also closed the pool door two hours prior and went somewhere. He was, again, irritated when customers started coming to the pool and calling him out to open the door. Though the hotel claims itself to be recently renovated, the walls are still paper, and the rooms are remodeled only partially (old rotten lamps are still there etc.). I liked the size of my room and the modern lobby design though. The cook-to-order part of breakfast was scarce - two small link sausages and some scrambled eggs. But the kitchen lady was very friendly. Would I stay again? Not sure. P.S. Fun fact: they walled up the old spa knob which was right next to the spa and installed a new one all the way across the pool area, so people couldn't find it ("NE corner of the pool") :)