林肯Marshalls附近酒店

We have stayed here many times in the last few years, but our experience recently was less than desirable. The check-in went very smoothly, and the young man at the front desk was courteous. Housekeeping, however, seemed to be lacking. A card in our room noted ”Daily Room Refresh” which entailed making the bed, emptying the trash, replenishing of amenities, etc. This did not occur during our 3 day stay. K-cups were not replenished, and at 8:00 this morning, the coffee in the lobby was empty. The trash can by the elevator on our floor was overflowing. The laundry/ vending room area needed some attention, mainly a good floor sweeping. No hair dryer in the room. This trip, our stay was just a bit disappointing. For the price we paid per night, we felt like the service was lacking.

酒店位於市中心，周邊景點很多。酒店有收費停車場，停車很方便。購物吃飯都很方便。酒店裡麪的餐館東西很好吃。標準美式早餐，可自助可點單，不過自助幾乎每天東西都一樣，沒太大變化。

有停車場，停車每天$15，有優惠，我們停了四天收了兩天

這是我們一年一度的聖誕購物之旅的2個地方之一,所以我們過去住過幾次,因爲這裏的價值很高。我們房間裏的傢俱被打壞了,需要更換,淋浴的水壓很差,水不夠熱,但我們還是設法做到了。總而言之,如果您對裝飾不挑剔,這是一個不錯的住宿地點,因爲它很乾淨,只需要進行一些更新。我們很可能再次留在這裏,因爲它是套房式客房,提供額外的空間來包裝我購買的禮物,價格也不錯。

我的四口之家在感恩節拜訪家人5天時住在這裏。這是一家全新的酒店，擁有非常不錯的風格，但正經歷着巨大的發展之痛。有人告訴我他們毗鄰，我訂了兩個林肯套房。我什至早上打電話給我們，去機場確認附近的套房，並被告知當晚抵達酒店時它們已經準備就緒。在研究Kindler時，我期盼着他們對一流服務的承諾-一流的客戶服務，關注個人需求以及在他們的小餐廳享用美味的食物/飲料。經過一天的旅行，我和一個冷淡的女人一起入住。我們坐下來點了飲料/應用，然後才回到我們的房間。我們的飲料製作精良。食物（滑塊，球芽甘藍，鷹嘴豆泥，麵包）充其量衹是中等水平。然後，在咬住大麵包后，我從嘴裏取出了一塊鋸齒狀的銀元大小的硬質塑料。不再餓了，我帶孩子上樓去安頓下來，衹是發現我們的房間不相鄰。儘管當天早些時候確認過，但隔壁房間裏還有其他人，所以我們隔壁有兩間套房。食物/房間的問題得到道歉，但沒有採取任何行動。第二天值班的經理對這頓飯進行了整理，非常抱歉。兩天後，他們將我們搬到隔壁的房間。除了艱難的開端之外，還沒有每天補充咖啡包，奶精，麪巾紙和水。但是，除了大廳令人陶醉的空氣清新劑氣味外，它還是一個美麗而現代的空間。套房擁有漂亮的燈光，充足的儲藏空間，漂亮的吧台區和舒適的床。浴室設有加熱地板，在寒冷的天氣裏很好。淋浴/浴缸進出不方便，但水壓良好。我們遇到了更多的麻煩，例如必須在雪地上買我們自己的代客汽車，因為他們人手不足，但是它是一家不錯的酒店，擁有不錯的員工，仍然需要接受很多接待方面的培訓。這也是一個理想的市區位置。

Enjoyed our stay--room a bit dated but clean and of course the breakfast was great as always--in Lincoln at the Embassy Suites until we got our bill. I then noticed an increased charge of $58. I had to call the hotel 3 times before I spoke with someone who couldn't help me but she opened a case regarding my complaint. The next day I got an email from someone in accounting who said the extra charge ($25 per night) was for an extra guest in the room besides me. But because I wasn't aware of this they would adjust to reflect the amount I had on my reservation. I had added my spouse when I made the reservation so I scanned my reservation form where his name was listed as a 2nd guest (so 2 people right from the initial reservation). I sent the scan back to the person in accounting and pointed out that I had made the reservation for 2 and asked for a management response. Of course nothing back from management. It was clear they just made up an excuse to justify the overcharge. So BEWARE and check your credit card receipt to make sure you were billed per your reservation. I have never had this happen to me at any other Embassy Suites and in fact would usually have 2 or 3 of my kids with us when we traveled and never were charged per person in the room. I can only conclude this property is trying to gouge its guests.

在最近的一次商務旅行中,我有幸住在林肯/市中心海市樓凱悅酒店,我不能說太多我收到的卓越服務,特別是過夜前台代理。儘管酒店完全滿了,但他們還是超越了一切,以確保我被一個完美滿足我需求的美妙房間所容納。入住順利高效,經過漫長的一天旅行,我感到非常歡迎。前台代理不僅專業有禮貌,還加倍努力,以確保我擁有舒適住宿所需的一切。他們對細節的關注和以客戶爲中心的態度真正使這次體驗與衆不同。房間一塵不染,寬敞,安靜 - 正是我需要在另一天的會議之前放鬆和充電。這種水平的護理和服務,特別是在預訂滿員的夜晚,使我的住宿難忘和無憂。我強烈推薦林肯/市中心海市場凱悅酒店,無論商務還是休閒,都適合任何參觀該地區的人。

酒店位置不错，东侧是快速路，过红绿灯或桥下就进入林肯校园和体育场了；西侧是休闲酒吧类老街区，似乎是林肯最热闹的所在。酒店的免费WIFI点击就连上了，不像有些酒店（如前一阵子住的大使酒店）既要加入会员又得每天重新登录，令人心烦。中餐厅在一公里范围内就有不少，至少我去过4、5家了，当然印度、墨西哥餐饮也都不错。房间比较大，环境卫生、设施、服务等都是万豪水准。特向后来者推荐