智選假日套房酒店美國叉北普羅沃(Holiday Inn Express & Suites American Fork- North Provo)

Was a nice place to stay for my Dr appointments. Location was perfect.

Everyone was so nice and I will stay again if I visit there. Thank you so much.

Front desk clerk named Karo was incredibly rude and clearly had no idea how to do his job. It took him a while to come out from the back room to check me in. He did not even greet me. He charged my card twice. At 11:30pm, as I was asleep, I woke up to another clerk tried entering my room because Karo did not put it in the system that I was staying there, despite being charged TWICE. Tyler (the nice clerk) was very apologetic. I was so terrified from someone trying to enter my room in the middle of the night that I left and need a refund for both charges.

The hotel was under renovation but despite that it was still a very nice stay. The elevator was a little scary as it would lurch anytime someone got in or out.

Everything that the staff could control was great. I liked the hot water in the entry for hot chocolate and tea. I would have liked a herbal tea option. Breakfast was pretty good until got some sour milk. It was not past the expiration date so the staff couldn’t know it was bad.i loved that our room was warm when we got there.

All workers were friendly & welcoming. They were able to answer all questions & give suggestions to nearby places to shop or eat. The room was clean & was better than anticipated with the remodel going on.

Our room was clean and the beds were comfy. We got a queen suite for us and our three boys and it worked perfectly.

Overall the stay was great. The rooms are very clean. the only problem we found was with the window's curtains, they are a bit short and will not cover enough to keep privacy and to avoid outside light getting into the rooms. The breakfast was very good every single day. We were there for one week and we will keep this hotel in mind for next time.