萊爾凱悦酒店-近內珀維爾(Hyatt Regency Lisle Near Naperville)

This was a very old hotel very poor to hyatt standards the rooms where outdated old carpets look very old , cleaning housekeeping only once in 3 days , no exhaust in toilets and cleaning is very poor after housekeeping still hair was seen in washroom , lobby carpets looked dirty, very poor to hyatt standards

very comfortable, pleasant staff, and great location!

I stay here often on business. There was no room service available but i was able to order food to go and take it to my room. Staff is very friendly. I found out that there was no hot water in the shower at 9 pm when I went to rinse a treatment out of my hair but the shower ran ice cold. The front desk did not answer. I hoped it would be better in the morning but it was still ice cold. I let them know at the front desk when i checked out. They offered an apology but nothing more.

Stay was great. However T.V. should of came with better instructions. Im young and know how to work electronics and can always figure it out but the wifi connection and everything else would work then not work, couldn't connect to wifi, couldnt get on Hulu, and spent much time trying to figure it out. Ive stayed in worse hotels that had way easier and better tv service and wifi. Everything though was great besides a staff member walking into our room.

The bathtub in the room I stayed in was peeling both on the bottom of the tub and a long the edge of the tub. Front desk seemed quite annoyed of their job and not welcoming. Especially silly on the night shift. ddFrThifeontdisappointing wasquiteverycdis

I asked for an upper floor with a good view not by elevator due to noise when I booked wth *******. Checking in I was given low floor (5) by elevator. They moved me to 10 but we are still by elevator and ice machine noise. Why do you ask what I want if you are not going to read it.

We Really enjoy our stay hotel is amazing, very clean , quiet and the staff very attentive and friendly best experience overall.