I was so excited to stay at this property due to the easy location to just about everything downtown Little Rock. When I arrived I waited in line behind a mother and daughter who were purchasing alcohol from the “store” in the lobby. The front desk clerk was very friendly and polite with them, smiling and joking. Whenever, it was my turn at the desk I informed her I had reservations. She bluntly asked for my driver’s license and my form of payment. Saying absolutely nothing to me, she handed me back my cards, asked if I was going to valet? I asked if I had to, her response “If you want to wake up with your car still here it’s your only option”. So I pay an extra $27 dollars. She hands me two room keys and that’s it. No this going to be your room, the WiFi is, have a good evening. Nothing but go see those guys about your pass. The hotel is beautiful. The room was clean and new. The view was not so much but hey. The rooftop bar was a nice touch. But that front desk clerk left a bad impression from the time I stepped in.
翻譯