The Halyard Liverpool，洲至奢選(The Halyard Liverpool, Vignette Collection)

For me what makes a hotel stay good bad or indifferent is the staff. The staff at The Hilyard are fantastic. From reception, greeting, service, maintenance all were so helpful going about what they did with smiles on their faces. Nothing too much trouble. Helped us out with our baggage to our cars and waved us off, and with a handshake!! Rooms, showers, beds, comfort are spot on and everything top notch. Highly recommended.

This hotel is exceptional when you consider both its city centre location and price. From the outside it doesn’t look much but inside you are surrounded by one of the most considered and high quality designed hotels we’ve had the pleasure of staying in. The style and finish (the design is influenced by the haylard rope, a nod to Liverpool’s heritage) is more like a luxury 5* hotel. Staff are warm and welcoming, we were even offered a hot chocolate and white rum shot on arrival. The staff had a passion and enthusiasm for the hotel and the city. Breakfast was lovely and well worth the upgrade (the tomato pork sausages are worth it alone) The hotel is near the hustle and bustle of trendy pubs and bars and whilst these are open late and we could hear the buzz from them when we hit the sack it wasn’t too much that we couldn’t sleep. The docks and shopping areas are both just a short walk from the hotel. We will definitely be returning and soon.

Do not stay here if you want to sleep. Rooms back on to a noisy road with late night bar. Eveyone singing late at night. Shouting loud at night. Really worst hotel i’ve stayed in as someone who travels for a living this has been my worst experience of a hotel. When made a complaint, staff advised well nobody else has complained before.

Overall a great experience. My only complaint is the quality of the coffee. An automated coffee machine wouldn’t impress even the instant coffee drinkers of this world! (Maybe it would) But as a self proclaimed coffee snob this didn’t impress me. Staff, facilities, location ~ outstanding just go to Pret-A-Manger for your morning brew!

From being greeted by Billy the concierge outside and greeted with a Liverpool run and hot melted chocolate in a cricket shirt “glass’ and then taken up to the suite we were staying in, to Ellie serving us breakfast every morning, the whole stay was second to none. I cannot fault any of the staff, receptionists, concierges, bar staff and breakfast staff to the simple knock on the door at tea time with a lady from housekeeping asking if we needed the bed turned down that night. We were informed on check out that we were the first people to stay in the suites and e had the whole balcony to ourselves, with sofa, 2 chairs and a table. We were also told that the hotel had only been open 8 weeks! I had the best nights sleep I’ve had in a long time. The bed is so comfortable and only needed one pillow as they were huge and soft. In only small though so had to jump onto the bed and shuffle under the duvet. I would definitely start here again. Perfect!!!!

We stayed here 27th April we cannot thank the staff enough especially katie and her team they made us feel welcome the room was amazing and the food was delicious... We really appreciate everything you done for us throughout our stay we cant wait to return. X

Visited for one night for my fiancés birthday, Loved this hotel! Rooms were beautifully decorated and modern & spotless, the shower was the best shower I’ve had! and all the staff were so helpful and smiley, wish we could of stayed longer, will definitely visit again 😊

We stayed at this lovely new hotel for a stag do. Location for night life was brilliant. Close to bars and takeaways. The room was very good, breakfast was cooked to order with unlimited tea coffee and even Prosecco and orange. the service from everyone was amazing. Could rate any higher.

From the warm welcome upon checking in to the entire stay was exceptional. Every single member of staff goes above and beyond to ensure you are enjoying this wonderful new hotel. Only opened last month. Very modern hotel right near the centre. Fabulous breakfast , lovely bar area, good menu and choice of drinks. Visited the gym which is very well equipped and everywhere is spotless. Parked at Q parks and get 20 per cent discount this needs to be pre booked to get the discount which reception will give you the code. We will definitely be coming back to the Halyard. Nothing could be faulted.