利沃尼TownePlace Suites by Marriott酒店

This hotel was nasty!! everything was dirty and filthy. The lobby looks great as a cover up but when you enter the room it was gut punching filthy!!! The carpet was nasty and old the bathroom was filthy and cob webs all over. The hotel and rooms are totally outdated!! Furniture in the room was stained and filthy. Holes were in the wall and the tv was out of service!!! I was in total disgust!!!! And on top of that the guy checking me in had a very nasty very unprofessional demeanor about himself. No customer service skills at all!!! I will never stay here again!!! And wont be referring it to friends or family. This general manager needs to be ashamed of how that hotel looks. Why have housekeepers if they dont clean the rooms??? Why???

地理位置很优越，周边附近15分钟之内也有些中餐馆可选择，到底特律机场只有20分钟左右的路程，当然这些都是需要你自备车的，来到美国如果你不租车真是寸步难行了。酒店有家的感觉，与其说是酒店，它更像那种自助的公寓，我们住的房间是两房一厅带两个卫生间的，每个房间一张1.5米的大床也很舒适。可以自己做饭，但是炒菜的油烟无法出去，只能做些清淡的煮、蒸。服务人员总体都非常友好，早餐不适合中国人的胃口，但也能吃饱，有酸奶、水果、麦片、面包、鸡蛋、芝士、牛肉饼等等。还配有一个小的游泳池和小的健身房、篮球场、如果你需要用电脑打印的话也是免费的，都很方便。

這家酒店乾淨舒適,會推薦給其他旅客。設施上有點小滑,兩個人的一個小酒吧肥皂。不是通常的假日客棧。餐廳關閉了,所以不要計劃在那裏吃飯。早餐還可以,但非常有限的選擇。

I decided to stay in this hotel because it would allow me to go to a very important early morning appointment without dealing with as much traffic. I also chose it because I wanted to soak in a jacuzzi tub before my stressful appointment. First off, the parking lot was very dimly lit and there were no detectable cameras on the lot. The elevator was out of order, as was the ice machine and one of the vending machines. When I was checking in, the desk clerk literally made a paper copy of my credit card and ID, and reassured it was just for incidentals. I reserved and paid through the choice hotels app ahead of time, and am an elite platinum member. I can understand an incidental hold, but that made me very nervous. I requested to be moved to the first floor at check-in because the elevator was broken and I'm disabled and couldn't handle bringing everything up the stairs. The first floor hotel room that they gave me had a window that didn't lock and had been broken and forced open previously. There was something smeared on the toilet seat. Everything was shabby and dark with crumbs in the sheets. Then our credit card started alerting us to additional UNAUTHORIZED charges. Our card was charged AGAIN for the room. After that, ANOTHER charge which was the room + $100 was charged to the card, but the credit card company rejected it. I went down and talked to the desk clerk again, and talked to him about the problems with the room. He offered to move us up to the second floor, but we turned it down because again, I'm disabled. He offered to help me find something to jam the window but he just forgot or something. As for the charges, he claimed he didn't know I had booked with the app (apparently didn't know it was even a thing), and apparently reversed the charge. He claimed the charge that the card company rejected was for incidentals. A paper copy of my card and driver's license wasn't enough security for him so he charged my card an extra UNAUTHORIZED $230 without saying anything to me . I only learned of these unauthorized charges because Capital One alerted me later that evening. The employee assured me the manager could clear up any other questions in the morning. I went back to my room, rinsed down the jacuzzi tub (and removed a bunch of random hairs in it) and filled it with hot water. It took a LONG TIME to fill. I got in, scrubbed down, made sure I had followed the directions to turn on the jets... and nothing. No jets. I had my spouse take a look and Google it, and there was nothing I could do. My spouse and I seriously discussed leaving and finding a different hotel for the night . It was well after 11pm at this point, so I just drained the tub and decided to deal with it in the morning after my appointment. We jammed the window closed with stuff from our suitcases, and attempted to sleep. My side of the mattress sloped down at an angle, so I rolled out of the bed when I actually fell asleep a couple t

我通常喜歡住在這裏,因爲位置,早餐和使用手機的數字鑰匙的能力。由於方便,我通常每年在酒店後面的同一房間住幾次,但這次有幾個問題。我總是得到一個數字鑰匙,所以我可以限制與他人的互動,而且經常因爲我飛得很晚,喜歡直接去我的房間。不幸的是,這次數字鑰匙沒有在外面的門上工作,這非常令人失望,考慮到我帶着所有的行李在凌晨2點到達。幸運的是,有人同時進去,所以我能夠和她一起進去,數字鑰匙在我的房間門上工作得很好。第二天,雖然同樣的事情發生了,我大約晚上10點左右到達,幸運的是有人出來了,所以我可以去我的房間那天晚上。由於兩個晚上都晚了,我只是向前台報告了這一點,以便獲得外門的常規鑰匙,並通知他們遠程入口不使用數字鑰匙,他們應該有人爲那些有房間的人修復這個酒店後面。我的洗手池堵塞和排水真的很慢也有問題,我向前台反映這個,要求維修,但他們從來沒有來修。馬桶還鬆,需要修(這也是我10月份來的時候的問題,看起來也沒有人修過這個)。最後我住了五天所以第三天,要求衛生間刷新,等了大約3-4小時後要第二次打電話讓人來,他們不錯,可惜洗澡時再次失望,還是沒有沐浴露可用。我不知道這個位置發生了什麼,但他們真的需要把它放在一起。

服務很好房間裏一塵不染沒有抱怨，因為沒有covid，他們沒有食物，但是總的來說還可以。我問服務台他們是否有紙盤，我覺得你們是否在不提供早餐的時候省了錢，買了紙盤所以當我們訂購rdd食品時，如果我們要得到它們

對於想要捕捉利沃尼城市風采的旅客來説，底特律利沃尼諾維希爾頓安泊酒店是一個理想的選擇。著名的景點AMC Livonia 20、Greenmead Historical Village和Runyan Lake均可步行很短距離到達。從酒店到One Under Bar and Grill遊覽很方便，Ropertis Turkey Farm和Finnish Center Association Cultural Center也均在附近。酒店為您在客房內配備了熨衣設備、房內保險箱和空調，所有入住的客人均可便捷的使用。倘若您在忙碌的一天後想在自己的客房內放鬆，提供24小時熱水和吹風機的客房浴室是不錯的選擇。大堂吧給旅客提供了一個舒適的環境，可供休憩。如果您覺得在餐飲服務方面僅限於此，那麼周邊Rocky's of Northville（美國菜）的Grilled Salmon和Bricks of Northville（美國菜）的美食定會讓你大吃一驚，Panera Bread（Panera Bread）也是不容錯過的美味。對於顧客來説，可以在健身室享受鍛鍊的樂趣。酒店配備有會議廳和商務中心，可供旅客使用。24小時開放的前台服務可為您隨時提供訊息，以幫助您探索這個魅力之都。

Me and 2 of my kids are currently staying here because my 16 year old is in the Jr. Gold national bowling tournament. My brother who lives in Grand Rapids recommended this hotel and I'm glad he did. The 2 ladies who were working the front desk when we checked in were very friendly. Every day so far the one who checked me in has asked how my son did bowling which adds to the personal touch which I love. Our room was clean and comfortable and we enjoyed the pool as well. The fitness center is one of the best I've seen in a hotel. On top of treadmills and ellipticals which a lot of hotels have they have a leg curl and leg extension machine, cable crossovers and dumbbells that go up to 45 lbs. and 2 benches. If you're in the area I would definitely recommend staying here.

Very nice place so friendly staff Clean and nice room air conditioning very good very reasonable prices at the snack shop No front desk employee supper nice we arrived so late at night front desk was very nice made the check in very fast and easy we were so tired from driving 10 hours Morning breakfast if I remember right Suzan was also so friendly and helpful decent breakfast Overall very good place to go for the price