城堡酒店

chambre familiale au sous-sol, sous le bar et les toilettes du bar, bruits des pas et de la chasse d'eau. Odeur infecte de moisi que l'on a compris quand il y a eu un souci d'évacuation dans les toilettes au-dessus. Le conduit du tout-à-l'égoût doit être fissuré et l'eau se déverse par une fente dans la marche du perron. Ménage non fait à notre arrivée, uniquement sur demande le 2e jour (et plus après non plus), lavabo bouché, araignées en pagaille au-dessus d'un des lits et au-dessus de l'emplacement "cuisine". et le clou, le petit-déjeuner, croissants sous plastique et céréales en mini-paquets, sachets de café. rien à voir avec ce qu'on attend d'un bon English breakfast.

The ‘family room’ was dirty, damp, smelled awful (damp and excessive use of air freshener to try and cover that up) and was generally in poor condition. It was dangerous for children to be in (trailing electrical wires everywhere, unfinished surfaces with splinters, filthy plugs in sockets right by the single beds). There were two bright green safety lights in the room that couldn't be switched off and totally illuminated the room all night. The paper thin curtains were insufficient to block out the security light that came on every few minutes throughout the night too. The beds were uncomfortable and everywhere was unclean. Mouldy bare wood panels and unfinished decor throughout. Water damage and mould in the bathroom. Wholly unacceptable, especially for the £140 charged for one night. After 10 mins of waiting in and empty bar on arrival, someone came to show us to our room, but there were no staff around at the self serve breakfast at all and no one to even give the key back to (and report all this to) on departure.

This is honestly the worst hotel I have ever stayed in. Avoid! Dirty, old, mouldy and expensive (£10 for a glass of wine and £1 for a lemonade top up!). My colleagues and couldn’t stop laughing at the calamity of the place. Fawlty Towers seriously has nothing on this place. The staff were pleasant though and well done to the young guy serving at dinner who did his best. My advice stay a million miles away

Was a comfortable room.comfy bed. Breakfast was continental, Food otherwise was limited but fish and chips were nice. Staff mixed barman was welcoming and helpful. Young lady barmaid was more interested on her phone.could not be bothered when came in with bags even to help with door to the upstairs accommodation. Bar area was bit shabby

Stayed here last minute - it is not a 5 star hotel by any means more bed and breakfast style arrangement. Check in was easy and greeted by the owner who explained about the hotel and if we wanted any extras. Room was ok but definitely could do with upgrading and modernisation, had the continental breakfast in the morning - help yourself but it was pleasant.

Very friendly and helpful staff; the rooms are very comfortable and quiet. There's a nice bar and restaurant for evening meals (fish and chips is quite good). Breakfast is continental, but there is a nice variety of cereals and toast and other items. The internet was quite good, by British standards.

Room given not as picture on-line. Non atmospheric, soulless venue. Poor menu selection for an alleged hotel. More a pub with bedrooms. Paid £125, very disappointed.

Arrived to be told someone was given my room by mistake waited 10-15 mins not sure what was going on but give a room size that I had paid for so not sure if someone was moved or the room wasn’t ready so they quickly cleaned it. Staff were friendly enough but the place is dated some attempt at updating with new carpets and paint there was mould in the corner of the bathroom and bed wasn’t bed comfortable it’s a bit 6 out of 10 for effort. Breakfast was Continental not stated on the booking annoyingly as I had a long day at work ahead. There was funny smell like stale smoke in the room or something like that you got used to it but it was there