Our family of 6 including 4 college age kids had the privilege of staying in the 3 bedroom Park Lane suite. We were treated with amazing personalized service by the concierge staff , housekeeping and spa staff. When we arrived we were warmly greeted by the concierge staff and Bjorn Rydder. What a welcome we had with champagne and personalized tour and Bjorn had such friendly personality and helped us immensely. The rooms are amazing - large and modern with windows and great technology and a spectacular view of Hyde park and kept immaculate every day by a very thorough housekeeping staff. . The spa is beautiful and although I did not get a chance to use it, Mary warmly welcomed my husband every day as he enjoyed the sauna. She made sure he was comfortable and enjoyed his experience. The vibe is so relaxing and serene and he would often go twice a day. The concierge team is top notch including Gisella,Serena, and Elisa who made sure every need my family had was addressed. This hotel has a 5 star concierge team. And lastly the food was delicious. We had breakfast daily and Raffaele our host made sure to spend time talking and joking with us and that we had everything we needed. He is truly a blessing and what a great way to start the day. 45 Park Lane is truly a magnificent hotel. All of the staff remember every guest of the hotel and treat people with such warmth and care. My college kids loved the hotel and location. We usually stay at the Corinthia when we come to London but now we will only be staying at 45 Park Lane. A 5 star hotel with such an amazing and caring staff with modern and luxurious rooms and spa and in an unbelievable location. Don’t stay anywhere else !! A gem that you will truly appreciate.
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