釀酒者旅館(The Brewers Inn)

Vintage style with unique amenities. Gonna come back next time

很棒的飯店！這家旅館很乾淨而且氣氛很好。早餐也很棒。我一定會回來的。飯店內提供停車位，我確保提前打電話以確保停車位。非常熱情的工作人員竭盡全力讓住宿愉快。

我們來啤酒旅館已經八年了。不幸的是，它越來越累了。淋浴就像水龍頭滴水，但我的頭髮卻滴水不成。從早上 5 點到早上 5 點一直有其他客人的噪音 早上 7 點，這一天剩下的時間非常累

我真的應該把這一點記下來，因為我丈夫對早餐、冷的和煮過頭的煎蛋印像不深，但房間和工作人員非常可愛，我們會推薦這家酒店，如果我們再次去溫布爾登網球賽，我會推薦這家飯店。再次留在這裡。

真是個超好的小規模飯店。員工非常友好。美味的早餐。房間乾淨整潔。假期打扮得漂漂亮亮的。附近有購物中心，步行5分鐘即可到達。待重複。

Arrived at the hotel and had a warm welcome by the receptionist. Very polite and informative. Pub downstairs was so cosy & beer garden was also a good vibe! Hotel room was clean and much bigger than we anticipated. The pub grub was lovely and so was breakfast. Perfect for a little get away and we will definitely be staying here again!!

I spent four nights at The Brewers Inn (BI) in July 2022. We had booked two double rooms via ***********, and the total price was 1158£ + 112,80£ (single dish dinner/drinks on the day of our arrival). See pictures. The short summary is, that the hotel as well as the pub/restaurant is overpriced and worn down. But there are so much more to the story. The promo pictures and online branding doesnt resemble the real state and service level of the BI. The hotel area is very poorly maintained, with dirty carpets and dirty/damaged walls all over the place. See pictures. Due to a lack of ventilation inside our rooms/bathrooms, and a VERY noicy street (window) side, the air inside the rooms quickly got bad. The controlpanel for the seemingly new and wall mounted A/C in the rooms, were not pre-set (and locked) to any prefered function, and there were no manual to help customers manage on their own. The A/C was either constantly blowing freezing cold air into the room, or not operating at all. We tried to cope with the heat of the building, by adjusting the controls to “auto cooling”, “low fan” and testing a range between 20-25 degrees celsius. Still the temperature in the room fluctuated wildly between freezing cold and very warm/damp. See pictures. The lacking cleaning of the rooms was the first and most obvious dissapointment. What seemed to be nice and clean at first glance, didnt take much looking around to reveal the actual poor standard. IE we found large amounts of black human hair all over the floors, some in the towels and even some in the sheets. We are all blonds, so these specific dark hairs couldnt possibly be ours. Other unknown leftovers was also found on the floors/carpets, as well as on some of the surfaces, in the corners and along the floor boards. See pictures. This mess were never dealt with during our stay, though housekeeping made the room two times. Communicating the mess via e-mail to the official BI email, and documenting our request for ekstra cleaning with a few pictures, didnt resolve the situation before we left, and we havnt heard anything from the hotel management. Another big dissapointment, were the very dirty and unhygienic cups, glases and spoons that housekeeping provided in the room for self service. Clearly these glases/cups/spoons was just wiped with what must have been a very dirty cloth. Really disgusting and frankly disturbing post COVID-19. See pictures. We found a moldy scieling in the bathroom as well as partly dirty scieling in one of the rooms. There were a consistant and very moldy/earthy smell in one of the rooms. One pillowcase even showed clear signs of old mold stains. The toilet seat was loose and sliding around, and the water pressure in the showers was just rediculous. See pictures. The included breakfast and morning service was “a first”. Poor upfilling of and very few elements in the “continental buffet”. One morning the kitchen was not able to deliver on basic elements of the “order from th