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5星級

聖地服務公寓酒店
4.3/525 評價

聖地服務公寓酒店

基爾伯恩 倫敦|距離Toomai1.39km
Our stay at Sanctum London Maida Vale in May 2023 was filled with disappointment and frustration. From the very first day, it seemed that something was constantly going wrong, and the customer service we received was absolutely terrible. Upon arrival, we discovered that one of the two showers in the apartment didn't work properly. Only hot water was available, while the cold water faucet was malfunctioning. The maintenance person who came to address the issue advised us to shower in the hot water, claiming it wasn't boiling. One of the major issues we encountered was with the so-called ”fully equipped kitchen.” However, none of the kitchen appliances were functional. The stove top failed to heat up, rendering it useless for cooking, and the toaster didn't work at all. It was incredibly frustrating to have a kitchen that was advertised as fully equipped but lacked even the most basic functionality. Even worse, the dishwasher was connected to the sewer through a flexible pipe that was carelessly dropped into the sink sewage system. As a result, the dishwasher leaked and drained wastewater onto the kitchen floor. This not only created an unhygienic environment but also posed a safety hazard. The inclusion of (3) pool and gym vouchers seemed promising, but even this aspect was marred by the hotel's disorganization. When we inquired about the vouchers, we were informed that the manager had already left for the day (at 6 pm), and it took significant effort and argumentation to obtain them. However, upon reaching the pool, we were shocked to learn that children were not allowed after 6 pm, although we were specifically told by the reception that the pool is open until 9pm. This lack of communication and mismanagement of the facilities ruined our evening plans and further highlighted the hotel's incompetence. To top it all off, we requested a one-hour late checkout, asking for a checkout time of 12 pm instead of the standard 11 am. Despite the hotel being virtually empty, our request was inexplicably denied. This inflexibility and unwillingness to accommodate a simple request demonstrated a disregard for guest satisfaction. To top it all off, we requested a one-hour late checkout, asking for a checkout time of 12 pm instead of the standard 11 am. Despite the hotel being virtually empty, our request was inexplicably denied. This inflexibility and unwillingness to accommodate a simple request demonstrated a disregard for guest satisfaction.
倫敦聖殿攝政公園酒店式公寓
4.4/513 評價

倫敦聖殿攝政公園酒店式公寓

倫敦|距離Toomai2.21km
The booking and check-in was very smooth. The lobby is impressive with a 24-hour front desk service. We checked in late in the night and were very impressed with the generously size 3 bedroom apartment with four full bathrooms. Our family of four became six after two nights and five for the next few days. In the last four days we were only four people in this huge apartment. All was going well until the day… Our grandson came back from London Zoo with face paint which we later decided to remove before he went to bed. We used one of the towels (wetting it) and got the paint out. Agreed that 1/20th of the towel was stained which is typical but having done that several times back home, we knew it needed just one wash for the colour to get off the towels. My husband got a call a few hours later on the apartment phone, from one of the reception staff by the name of Mr. Krzysztof, telling him that there was blood on the towel and it was ruined. Several points to make here- when you assume something or go on heresay you always give the other accused party a chance to respond. My husband told him it was face paint but Mr. Krzysztof stood his ground also ignoring the black paint that was with the red paint (spider man theme ). Secondly, he did not ask how the guest was if he had seen “so much blood”. He could not be bothered and said we had to compensate for the towel! I went downstairs a little while later and had a conversation with him in a stern tone but never raising my voice. He refused to believe me so I asked to speak with the manager. He called the manager and told him that I was screaming in the lobby. The second staff at the front desk is proof to the fact that I did not raise my voice. Viola! The manager voiced the same words as Mr. Krzysztof and said it was blood! All based on what was told to them by housekeeping who did not speak a word of English. I told him that this was a insignificant cost to the company if at all the towel was ruined and he said it was not as they were “a small company” and could not absorb the cost. I didn’t know that there were many meanings to the term “small company”. It also meant that you had to go to front desk to get extra sheets, you are given only seven towels as that is the number of maximum guests allowed in the apartment of that size and no more (they actually made me go and check how many towels and hand towels I had and report back to them so they could decide if I could have more) and also, all the toiletries are just a starter kit as per the manager. You have to then use your own and nothing is replenished. There was one day that two towels were not replaced in one of the bathrooms and they refused to believe me that the towels were not replaced. What is it with these towels! The conversation ended with me asking them to wash the towel and see the outcome. A wet towel came back to me a little while later, with tiny smears of red still on them. I washed it in the apartment , completely back to its sh

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正在搜尋Toomai附近的酒店?比較房價和評價,找到您的理想酒店。
夏洛特旅館
4/542 評價
當我和丈夫決定延長我們在倫敦的住宿,需要最後一分鐘的住宿時,夏洛特賓館被住在附近的家人朋友推薦給我們。我們在這裏的住宿不會更快樂!夏洛特賓館提供我們想要的東西:一個價格合理,乾淨,美觀的無褶皺的房間,並配備了小廚房,充足的架子和新更新的浴室。雖然我們自己沒有利用這些空間,但有一個公共聚會空間和廚房供客人使用。入住和退房很簡單,前台接待我們的埃迪熱情好客,樂於助人,在我們入住期間信息豐富。我們在住宿期間遇到的任何其他工作人員都同樣友好,包容,並渴望提供援助。位置也很棒 - 離西漢普斯特德站只有幾分鐘的步行路程,在線上,或多或少就在一條充滿很棒的餐館,咖啡館和可愛的商店的街道對面。我們充分利用了附近蘿拉咖啡館夏洛特賓館的客人提供的早餐折扣,該咖啡館有很棒的菜單,優質的食物和令人愉快的氛圍。如果沒有預訂,我會推薦夏洛特賓館!
漢普斯蒂德品質酒店
4.1/586 評價
這家在倫敦性價比很高啦,雙牀房含稅含早餐下來不到800,關鍵還有免費車位!太感人了,離地鐵站也很近,周邊吃飯的地兒也很多,還有一個Sainsbury和O2 Mall,推薦
黑獅住宿
4.5/533 評價
基爾伯恩
The fire alarm went off at dawn (loud!) for 7 hours from 2 am to 9 am and nobody came to shut it off. We waited outside the building for 2 hours at dawn and called hotel management multiple times and no one replied. There was no one in the hotel from management to do something about it. Police came through twice to check in as the alarm went off for 7 hours straight. No one in the building could sleep at all. The next day when we complained, the owner yelled at us and kicked us out of reception claiming it wasn't his fault and there was nothing they could have done..??? What about keeping someone around to provide the service accordingly? I understand things like this happen every now and then, but the bad attitude and the rudeness the owner had in the morning made it for me. Never again.
瑞士小屋帕瑪旅館
4.1/577 評價
我擔心這是28人,但是感覺很安全,服務很好,淋浴間也沒有等過! 在市中心有一點距離,但是如果坐地鐵的話,我覺得10分鐘就到了!地鐵每1-2分鐘就來一次,所以沒有太大的不便〜 牀很寬敞,每個牀都有黑幕,所以我睡得很熟!
伯利茲聖地國際服務式公寓
4.4/554 評價
基爾伯恩
Our group of 7 stayed in a 3-bedroom for 7 nights. Apartment was exactly as pictured, spacious, clean and tidy. All staff were friendly, responsive and prompt with our requests. We liked the fact there there were always staff on duty, 24 hours a day. Location was convenient with many neighbourhood eateries, with easy access via the Bakerloo line tube station and Kilburn High Road overground (direct train to Watford Junction for the Warner Brothers Studio Tour, and to Euston).
梅達谷麥特麗斯酒店
3.4/5105 評價
基爾伯恩
在歐洲住的最差的酒店!房間很小,之前預定的時候知道這個酒店可能會給分配無窗房,所以打開房間看到沒有窗戶衹能自認倒霉。。房間的桌子是我見過最小的,我東西都放不下。牀頭櫃衹有一個上麪還放了個電話,我再放兩杯水就連放手機的地方都沒有了。最糟糕的是這個酒店太不隔音了!經常聽到樓上地板嘎吱嘎吱響!然後還有水管子的聲音,我睡覺不算輕,半夜被可能是樓上洗澡的聲音吵醒,連續的水聲實在是太吵了!我敲了敲牆壁四周都是空的,感覺就是個隔板,偶爾還能聽見隔壁說話聲。廁所馬桶連蓋子都沒有。空調雖然有制熱功能但是吹不出來熱風,八月份的英國凍得我在被子裏瑟瑟發抖。走廊跟迷宮一樣,說是在一層,但是走到房間又要下一段樓梯,樓道特別窄,衹能容納一人通過。被子掀開裏面還有別人的毛髮。反正就是很垃圾的酒店了,怪不得在倫敦這個寸土寸金的地方能這麼便宜,不知道怎麼評出來三個鑽的

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倫敦旅遊攻略

【遊倫敦必睇】倫敦酒店住宿及自由行攻略!

有著兩千多年歷史的英國首都倫敦,是極具魅力的大都會。路上是保有歷史記憶的傳統建築,而巷弄間又隱藏著現代藝術、新潮時尚的精神。

正在計劃倫頓自由行行程?以下的倫敦酒店住宿及自由行攻略你千萬不要錯過!


倫敦交通

來到異國,最擔心的莫過於複雜的交通,在倫敦自由行,倫敦交通資訊就變得更為重要。倫敦交通非常多元化,以下的倫敦交通指南你千萬別錯過!


倫敦地鐵

倫敦地鐵分九區,初訪倫敦的朋友最常前往的便是Zone 1、2,因為知名景點大笨鐘、倫敦眼、倫敦塔橋、白金漢宮等皆集中在Zone 1、2區。只要簡單弄懂分區,就能知道怎麼看單程票價與區域票價!入住鄰近這兩區的倫敦酒店對行程安排也會更方便!


常用倫敦交通卡

倫敦自由行最常使用的交通卡有兩張:Oyster Card 與 Travelcard。Oyster Card 類似八達通,先增值後搭車,是倫敦自由行必備之一。Oyster Card 還有每日收費上限,在Zone 1、Zone 1-2,Oyster Card不分時段,每日都會有固定的收費上限;相較於Travelcard,Oyster Card較為划算。但若你想用特定Travelcard景點優惠,推薦購買特定版的七日Travelcard,可以省下不少景點門票費用。須注意的是,只有英國國鐵 National Rail 購買的紙本Travelcard才能配合 2 For 1 的倫敦景點優惠!


倫敦天氣

倫敦氣候溫和多變,夏天不炎熱,冬天雖寒冷但極少嚴寒。最乾燥的月份是 2 月;而降雨量最多則為 10 月。倫敦氣候潮濕但相對溫和,任何季節都適合到倫敦自由行,感受不同季節的倫敦風情,不過四月至六月可謂天氣最佳的時候!

倫敦景點推介


1. 大英博物館

成立於1753 年,作為世界三大博物館之一,大英博物館館藏來自世界各地的豐富藏品,如果你是歷史控,更是絕對不可錯過的倫敦景點!其收藏的瑰寶足以讓人大開眼界。博物館的鎮館之寶就是紀錄三種語言版本的羅塞塔石碑 ,喜歡埃及歷史的朋友一定要來探訪啊!


2. 倫敦眼

又名千禧之輪,倫敦眼是為了迎接千禧年而建。坐落在泰晤士河畔,不論是黃昏時分的晚霞或是夜晚的夢幻夜景,倫敦眼成了河畔邊獨一無二的風景。來到倫敦旅遊,決不能錯過的就是倫敦眼,可是倫敦非常著名的標誌性景觀。


3. 泰晤士河

時常現身於英國小說中,泰晤士河是條見證倫敦歷史,貫穿倫敦中心的重要河流。來到倫敦不妨搭乘遊船觀光,除了欣賞倫敦全景,也能感受倫敦那充滿歷史感的靜謐氛圍。入住鄰近泰晤士河畔的倫敦酒店也能令倫敦之旅錦上添花。


4. 牛津街

作為英國倫敦西區最重要的購物中心,牛津街是潮牌店聚集地,更是購物天堂!喜歡購物的朋友,千萬不要錯過這個倫敦購物景點。


5. 福爾摩斯博物館

偵探迷朋友忍不住了嗎?想到倫敦是否在你腦海裡浮現一道熟悉的身影?那叼著根菸斗,無時無刻泰然自若破案的身影是許多偵探迷的最愛!福爾摩斯博物館位於貝克街 221b 號,館內的擺設為增添福爾摩斯舊居真實性,可都是以小說中情節為參照呢!


倫敦酒店推介

在倫敦自由行,挑選倫敦酒店時當然要考慮安全和交通方便與否。倫敦酒店不便宜,如何選擇安全又便宜的酒店住宿可謂非常重要的課題!以下為各位推介幾家值得入住的倫敦酒店!


1. 倫敦金普頓菲茨羅酒店

典型的英式宮廷風建築,倫敦金普頓菲茨羅酒店擁有極佳的地理位置,從這家倫敦酒店出發,不僅方便前往考文特花園、大英博物館和菲茨羅維亞等地,也可快速到達牛津街和西區,交通非常方便。


2. 倫敦瑞士小屋朝聖者酒店

相較於豪華風,瑞士小屋朝聖者酒店就像是倫敦的民宿,住膩大酒店的朋友可以試試這間別有風情的倫敦酒店,體驗別樣的住宿經驗。如果你是一個人自由行,隔日的行程有安排倫敦中央清真寺、梅達谷和攝政公園,可以考慮居住這間相對便宜的倫敦酒店!

3. 倫敦布盧姆斯伯裏假日酒店及度假村

想像不到吧!在倫敦竟然也有度假村!毗鄰劇院雲集的倫敦西區,布盧姆斯伯裏假日酒店可是位於黃金地段,距離羅素廣場地鐵站僅有數步之遙,而且靠近聖潘克拉斯國際火車站,想要搭乘歐洲之星列車的朋友可以考慮在這家倫敦酒店享受一個奢華的夜晚!


倫敦美食推介

安排好倫敦酒店,當然就要看下倫敦美食。英國的食物貴又難吃?這大概是不少人的刻板印象。或許相較於亞洲美食,英國食物不能匹敵,但若跟歐洲大陸相比,英國食物可不難吃!以下為你推介幾項倫敦美食!


1. Burger and Lobster

談起倫敦美食,大家都會馬上想起 Burger and Lobster。多汁又滑嫩的龍蝦總是讓人垂涎三尺,來倫敦絕對不能錯過這項地道美食!


2. Flat Iron

Flat Iron 菜單上僅有一道主菜,但性價比極高,雖然便宜但牛扒依然多汁味美,更被稱為「網紅牛排」,大家千萬不要錯過!


3. Poppie’s Fish & Chips

來到倫敦怎能不試「炸魚薯條」!雖然炸魚薯條是英國代表食物,但是網上評價參差。在眾多炸魚薯條裡,大部分網友推薦這間 Poppie’s Fish & Chips,除了新鮮即炸、魚肉緊實,更是超大份!如此熱門的倫敦美食,你又怎能錯過?


4. Olde Cheshire Cheese

據說是大文豪狄更斯常去的酒館,雖不起眼但可是倫敦的文化象徵。想感受一下大文豪發想靈感的氣氛的話,來倫敦一定要來這家古老的建築裡小酌片刻。

在倫敦處處都能挖掘到意想不到的驚喜,馬上在 Trip.com 查看倫敦酒店優惠,計劃你的倫敦自由行吧!

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