特里普酒店(Tripui Hotel)

Excelente servicio y trato amable

No hot water

It seems to be hotel policy to turn off walkway lights after a certain hour at night. We were leaving before sunrise and it was hazardous negotiating stairs and pathways where the lights we turned off.

The guy who checked us in was nice as was the restaurant staff. The property was beautiful BUT, we had NO showers. The water was turned off in Mulege and Tripui's back up had such low water pressure it was useless. Our friends had no shower and their toilet would not flush. We had been traveling for 3 days. There was no heat and it was bitter cold with a draft in our roof. I ordered the chilaquiles for breakfast and they were so hard / tough I could not eat it. We were told we would be compensated for the lack of running water, and but the owners / managers have now offered us a 10% discount on our next stay. We have reached back out to them with hopes they will reconsider our discomfort and offer better customer service than a pitiful 10%.

we love it here! feels like an oasis and love the kitties/doggies running around. restaurant has excellent fish in lemon cream sauce, and nice hot served breakfast. only negative...bathroom meeds some updating and more cleaning. tile the wall around the toilet area would help greatly.

We arrived after driving 35 minutes down to this hotel, which was in the middle of nowhere in Loreto, a taxi ride to this hotel costs $56 one-way from the airport, and it would cost probably more going back because the taxi driver hast to come all the way out there. When we arrived, we found a ghost town no other guests, no one in reception, and the pool was completely empty of water and out of service. I was with my husband and three children they were completely brokenhearted that there was no water in the pool, and it was 90° with humidity. They told us thankfully that they would cancel our reservation, so I have no issues with the service. My main issue is that the information on my booking was completely incorrect. This was an expensive trip out to this hotel for nothing. This is a huge deal! DO NOT BOOK HERE unless you know that the hotel is going to have all the amenities It says it’s offering. Because it is way too expensive to get out there via taxi or shuttle to find that the hotel is not as it said it would be.

We stay here often. This trip the restaurant is was terrible. Never before have we had bad food, but this time it was bad. Tortilla soup tasted like water with a little tomato, steak tacos were tough with no flavor and guacamole had no flavor. Really disappointed because we typically love the food at their restaurant

Very quiet Some reason the water was turned off in middle of the night

Garden setting, clean rooms, friendly staff.