威爾希爾斯特酒店(Wilshire Crest Hotel)

I had one of the worst experiences of my life with this hotel company. I had booked a trip back in November and let me just say that I was there for approximately 5 minutes and left. I refuse to believe that a health department examines this place. I will begin by saying the pictures that are listed on the website look nothing like the real thing. This place is dirty and poorly maintained. When I walked into my "Non-Smoking" the first thing I noticed was how it reeked of smoke. It smelled like if someone had been lighting a cigarette there every day since it opened. The second thing I noticed was that the walls were simply just dirty. You were able to see shoe marks and handprints. Now what completely blew my mind was the fact that the sheets were STAINED. This was just simply unacceptable. I left the room immediately and I headed over to talk to the receptionist. He offered me a second room and I told him that I would take a look at it but I did not feel safe staying in this unsanitary hotel. As we walked to the second room we passed by what they called a kitchen. I could not believe my eyes, this was the most filthy thing I've ever seen. I was in shock with how poorly maintained this hotel is and the fact that it is still open for buisness. I told the receptionist that I had seen enough and I wanted a refund. He proceed to tell me that he would not give me a refund because I had already checked in and there was a no refund policy. I was so upset, i went back and forth with the receptionist and he told me to contact the booking company which i had booked the trip on. Which happens to be trip.com. I contacted them and everyone was really friend but I was told that the hotel would not give me a refund due to again the no refund policy. I completely understand the no refund means no refund but in this scenario you would think that such policy would be voided once basic CDC sanitary precautions are not followed. I wish I would have taken more pictures of this place. All I got were the pictures of the stained sheets, which should be enough for no one to want to stay there.

This hotel is right on Wilshire Blvd and they put us on the side facing the street, which is extremely noisy all through the night. There is always traffic and the window is not very sound proof. The second night, the room next door had a Halloween party going on all night until 2am when they left. Upon calling the front desk, the second time they came up right after they noisy people left. This was the worst stay in a hotel ever for me.

Area is somewhat rundown, but not too bad. The hotel has a nice interior, and my room was mostly clean. The biggest detractor of my stay was the light and noise coming from the street; I found it very hard to sleep: If you are not accustomed to loud street noises and bright street lights, I highly recommend a night mask and earplugs. Breakfast was small simple and mostly prepackaged. Overall I’d say it’s a good stay, minus the light and noise.

Hotel super bem localizado. Quarto limpo. O café da manhã é melhor do que o usualmente oferecido nos hotéis do mesmo padrão (bastante coisa artificial mas ainda assim achei ótimo que existisse), não tem estacionamento mas a rua é tranquila, bem residencial e segura de parar, e o hotel fornece autorizações de park para que seja possível deixar na rua. Excelente custo benefício.

Sort of a cute 2 story 1960s style place in a very nice neighborhood. The price was pretty good for LA, and we wanted to be close to The Groves/ LA farmers Market. Parking is on the street, but is free, and that is refreshing. The breakfast is sad - Coffee, yogurt, packaged instant oatmeal, packaged pastries. I would stay there again.

The property was quiet and safe. I just needed a place to sleep at night and this was perfect. The staff was so kind and helpful. I will stay here again especially since I’m always out and about while visiting LA.

Breakfast in a bag vs sitting in a dining area with a full complement of breakfast items. This was misleading on the website. Bed was not comfortable. No designated parking area. Street parking only with a pass. Room was clean. Hotel was fairly close to Farmers Market. Might be a long walk for some.

Walking in to the hotel, there was a feeling it may be a bit dilapidated. But then you get to the room and you could not be more wrong. The rooms are updated and clean. The front desk staff is where I would recommend improvements. The Night Clerk - no issues. Day Clerk was all attitude and not helpful. It took over 4 repetitions for him to accept we did not have a parking permit, as we used my handicap placard. Night Clerk got it, Day Clerk could not. When coming to this lovely location accept the fact that you may spend 30 minutes hoping to find a parking spot. And then walking another 15 minutes to the hotel. Well worth the trouble. They are still in COVID protection, so breakfast comes in a bag at your door in the morning. A nice selection of food.