洛杉磯NELA Hilltop View附近酒店

我們對這家酒店感到非常滿意。員工友好而友善，位置優越。房間乾淨漂亮。他們在大堂免費提供糖果，一杯麵條，茶和咖啡。他們還在房間裡提供免費的瓶裝水和薯條，這一點很貼心。早餐是普通的歐陸式早餐，但儲備充足。總的來說，這是一個物有所值的價格，我們會再呆在那裡。

I have booked a King room with Forest View for 2 nights and decided to add another night but the same room was not available, So I booked the additional night in the premium category. I called the property the day before and was told she may find a way so that we don't have to change our room. When we checked in around 9pm, they left a key to our room on the 3rd floor. This room is the least expensive room where there is only a very small window and it's half covered with eaves of the roof. It was so dark that you cannot read unless you turn the lights on during the day. The next morning, I asked the manager, Susan, we would like the room we booked for or there should be a refund for the rate difference. I was then told we booked through the third party booking site not their own website and we have a heavily discounted price. I really did not see that much difference between what we paid and their website rate. She said then she can waive the service fee of $15 per day additional service fee. I did not see that anywhere in the website. I only saw the handwritten note at the check-in area. She said there is no adjustment whatsoever because we got the cheap rate. All I asked was to get the room categories we booked and deserved. Her answer was I can check out if I was not happy. I made all the travel plans based on staying in the area. This is totally ”Bait and Switch” and her attitude was very unprofessional. We have extensive good experiences at Air BNB, etc. This is one property we were treated poorly. The property is old and needs some attention but overall, it was OK and the breakfast was fairly good and the guy in the kitchen was very helpful. The management left us with bad taste and I will not go back to the property.

我們在這裏體驗非常好,前台工作人員很友好,房間乾淨寬敞。大堂有免費咖啡,茶。唯一不喜歡的是酒店在辦理入住時收取150美元的押金(在Glendale/洛杉磯的平均押金是100美元)。另一件事是..停車每天額外收費10美元。這不能只包含在房費中嗎?輔助成本使世界運轉。儘管如此,我會再次入住。

**位置非常適合參觀USC校園和醫療中心。房間非常大,設備齊全。大客廳,有L形沙發和完全有傢俱的廚房很棒。牀很舒服,另外一條毯子很好吃,我有枕頭選擇!**位置區域的缺點是非常有限的用餐選擇。凱悅酒店早餐,下午5點打開了有限的食物菜單,裏面有三明治、2條魚肉卷、翅膀和一份凱撒沙拉。Chipotle和Dunkin是凱悅和USC醫療大樓之間的其他選擇。不是凱悅酒店的錯,但除非你有交通工具,否則你不會找到其他任何東西。如果需要的話,我肯定會再呆在這裏。

這個小汽車旅館變成了寶石,這讓我們感到驚訝。老實說,當我們開車經過時,我們幾乎決定取消晚上的預訂,只是想找個別的地方住。我們以前住在洛杉磯,看到我在...那個地方訂了房,很沮喪。但是現在的管理層卻很出色。一切都乾淨,更新,儘可能美麗,有很多令人愉快的和意想不到的設計細節。我們房間的天花板上有一個完整的壁畫--可愛。在室外,在混凝土停車場的邊緣,管理者用綠葉和可愛的公園長椅劃出了一個寧靜的空間。所有的額外小接觸已經把一個舊的和潛在的疲憊的財產變成一個有階級和美的地方。當我們再次訪問洛杉磯的時候,我們會回來。

酒店英式管家服務，主打一個字：貴族風，裏面有很多加州的富人舉行婚禮，有一箇中式小庭院，小橋流水，因為衹是過夜，沒有來得及細細品味，整體來説：非常棒！

100% 適合短期住宿,值得你在格倫代爾支付。

ptety good room with elevator to second floor. Breakfast is enough. free parking. Traffic is good if you plan to drive to Las Vegas

位置很方便，出門步行5分鐘就是大超市和加油站，旅館整潔衞生，温馨安全，特別是老闆夫妻二人非常好客熱情，有求必應，給了我們很大幫助，下次還會來入住！

本身我早上7:05到LA，點知遲咗2個鐘頭，去到酒店12pm原以為要2pm才有房，點知佢12點已經俾房我哋，所以－開始感覺幾好，就算洗手盆有些污糟，浴室有垃圾，地下有沙都可以接受，因為房間夠寬，亦都新，當所有東西放入房間我哋馬上去迪士尼，晚上8pm回到就去廁所，最後冲廁唔成功，只好打落前台，佢哋居然講要第二天搵人檢查，叫我們忍耐，有冇搞錯，幾經抖纏，話要馬上換房，佢哋冇辦法才搵人檢查，來到服務人員給個泵，叫我哋自己搞，我唔肯佢才無耐幫我地泵，令到廁所通，其實咁嘅服務態度好差，扣曬分，原來有8分依家得6分，依啲擺明吓唔識英文嘅人，好彩抖纏才肯叫服務員來處理，這感觀太差！