凱藝酒店-勞頓-康科德(Quality Inn Loudon/Concord)

Broken fridge 2nd room broke TV Why back to original room used ice only to find out that the heat/ ac unit was not working Staff really friendly

The beds smelled like mold and the pillows smelled like a light poop smell. Other than that it was a typical hotel. The man at the desk 3rd shift was very very nice.

Someone would park outside my window and would stare at my window at all hours of the day and night

Our stay was comfortable. We booked it last minute and so lucked out on the price. The breakfast was well organized. The rooms were clean. The carpets could get a redo. But overall, everything was good.

Beware**** Beware…. Beware….this hotel has a cockroach infestation. When I complained to the front desk, they were aware and said that they were dealing with the issue. They are selling these rooms knowing that there are different species of roaches all over the place! This is so wrong! I have pictures of 7-10 different bugs in our room alone. Do not stay here!

Very easy check-in, the room was clean and comfortable, the breakfast delicious and much-appreciated.

I called the hotel to add an extra night to my stay several weeks ahead of time. I was told I would have 1 King room for both nights. When I arrived I was placed in room with 2 small beds, and had to check out in the morning. When I questioned this the lady behind the desk was rude and told me if I had called they could have helped me out. The beds were noisy and very uncomfortable. The rooms smell like an industrial cleaner and not very comfortable. We would have been fine with our stay if they hadn’t made us checkout of the first room that I didn’t book and then have to return in the afternoon to check in to the room I had called and was assured would be there for us. Top it off with rude employee and we won’t bother coming back.

The hotel is easy to access from nearby travel routes, and there is a gas station next door that can be walked to for needed snacks/beverages. The only issue we had was the cleanliness of the bed, but for a single-night stay, we got what we expected. We found a couple of dead bugs in the bottom of the sheets, and one of the pillows had some weird dark stains on them. For the breakfast buffet, I would say to avoid the eggs. They're powdered, and if you're not used to that, well just avoid them. Again, an overall good stay for a last-minute booking, but take some time to review other options before booking.

The staff was exceptionally helpful and accommodating. Due to business I had to extend my reservation several times and they always made everything easy and uncomplicated.