SureStay Plus Hotel by Best Western Lubbock Medical Center

When we arrived the room smelled so bad, like cheap cologne; it was so strong it made us nauseated and gave us a headache. The AC made made loud noises and the mattress was really lumpy and uncomfortable. Further, there was hair on a wash cloth when we got there and when they replaced the towels the next day there was a hair on the fresh body towel. Overall, a bad stay. I will never stay here again.

悪い口コミ　あり心配しましたが　大丈夫です ヘヤードライヤーが壊れてなければ　良かったです コスパはよいでしょう

Great place to stay. Rooms were clean and spacious. I was even offered 2 complimentary drinks at the bar upon arrival:) will definitely stay again.

There were roaches in the bathroom and kitchen area. The room was really run down. We had a kitchenette. None of the exercise equipment worked. The breakfast was good, though.

Roaches; trash behind bed; was told warm breakfast served; received frozen potatoes; nobody attentive to food availability; almost all food was gone by 8am and had to wait for replenishing.

Excellent stay. Except for no local television stations on cable package it’s outstanding!

The reason we book this hotel is because it close to downtown. However, it is misleading for the fact that in my opinion this is not hotel instead of Motel. It is the same category with Motel 6 and 8. The hotel is old, smelly, bathroom is old. We would not stay here again unless nothing left around here.

Very good price for a hotel so close to the hospital. Rooms and grounds in very good condition. Very helpful staff. Manager Jay Patel was very friendly.