琥珀酒店(Hotel Amber)

Spacious room, room service very prompt. Room heater provided close to railway station. Staff are very good.

Staff is not appropriate. When ever you order something, the room service guy will come directly into your room. They don't have manners at all. Apart from this, i got very bad experience with the washrooms for both of my rooms. Toilets were horrible. Complementary breakfast management was horrible. They ask you to order from the menu and later they tell you that the items cannot be served since they are of more value from the complementary one and then they negotiate with you. They don't have a set menu for complementary breakfast.

Very bad service food is also costly next time i will advise not to stay there very bad behaviour of staff’s

Struggled for basic amenities like, - no wi-fi. - checked in for 2 pax however, towel and soap was provided for only one pax. - only one charging point was available in a deluxe room. - hygiene in the washroom was pathetic. - hotel staff is not professional.

Stay was terrible... Dirty bedsheets and blanket, No wifi...staff ( reception) is very rude...on asking questions he said" goli thodi maar di tumhe"... Rest is understood😒

1. Very bad experience with the Hotel Amber Lucknow. Rats 🐀 was there in Hotel room and room was very smelling a lot. Room was not as shown in pictures. So very unsatisfactory stay in Hotel Amber. I m giving 0 out 5 of this Hotel. Kindly take my complain very seriously.

There was no buffe & as i ordered bread toast & boiled egg with tea only bread toast tea was served egg was denied after 40 min is this means of breakfasr

We have stayed here from 23/08/2023 to 24/08/2023. Hotel staff are good. Dining is available upto 11:30pm.

Shower was not working and moreover staff forcibly checked out and didn’t allowed a minute after the check out time period no cooperation was given by staff as my kids were sleeping and i was not willing to check out. Even for 2-3 hours hotel was asking for full day rent