維多利亞酒店(Hotel Victoria)

L'hotel è antico ed ha una bella veduta ma nelle camere e nelle zone comuni c'è forte odore di fumo, per non parlare che fino alle 5 di mattino c'era una musica forte che abbiamo scoperto la mattina seguente venisse dal night club sotto l'hotel. Non ci tornerei

Location confortevole, pulita,personale attento e professionale, camera silenziosa e pulita, avevo scelto camera fumatori con terrazzo sul lago, una magia per il periodo natalizio. Colazione inclusa e abbondante. Parcheggio riservato proprio davanti all' hotel. Ho dormito molto bene anche se per una notte!!!

Zentrales Hotel, ein Sprung in alten Zeit, erinnert mich dieses Hotel an die prachtvolle Kolonialkultur Englands. Sehr nettes Personal und ruhig, trotz der zentralen Lage, im Viertel Paradiso. Sehr schön ist der Ausblick im Frühstücksraum, direkt auf den See.

Das in die Jahre gekommene Hotel bietet für einen Kurzaufenthalt erst mal alles, was man benötigt. Es hat grundsätzlich viel Charme im viktorianischen Stil. Die Lage ist 1a. Das Frühstück ausreichend und die Angestellten sehr freundlich. Man könnte mit einer grundlegenden Sanierung des Gebäudes sicher einen tollen Ort am Luganer See daraus machen. Dann wird es natürlich auch wieder viel teuer. ; )

This was a couples trip and each couple booked a separate room. Pros: front desk staff was friendly and attempted to address concerns up to their limitation, location is good with easy access to downtown Lugano (we previously thought it would be further) Cons: - Hotel is VERY outdated with very few modern amenities - Management refused to allow the front desk to give us the controller for A/C unit. They claimed the weather was not warm enough and we could leave the window open. The problem with this is the excessive noise from outside all night long which leads to the next con: - The hotel has a ***** club in the lobby and indecent pictures in the basement where the public bathrooms are. The nightclub attracts people at odd hours and there is loud noises and conversations keeping your from sleeping. We literally couldn’t get more than 3-4 hours of sleep per night. The solution would have been to close the windows and turn on the A/C, but… - There was a hose in the middle of the shower connecting the faucet to the shower head. You basically shower touching the hose and work your movements around it. - Even during the time of the year that managements allows A/C, there is a $30 charge per day for the usage. Overall we wanted to like the place for its location, views, and front desk customer service but at every moment, it disappointed us more.

Tenía reservada la habitación panorámica, pero al llegar al hotel la chica que había en recepción, no encontraba nuestra reserva y quería ponernos en una habiacion inferior, hablando con ella al final nos puso en una buena habitación como la que habíamos reservado, la gente fue muy agradable el hotel bastante antiguo pero me gustó, la habiacion limpia y cómoda y con buenas vistas al lago, desayuno un poco simple pero bueno, posicion muy buena cerca del centro y el funicular para subir al monte san Salvatore, te dan un papel para poder subir a los autobuses y trenes gratis el tiempo de estancia, en general muy agradable.

While the building was showing its age with its creaky, carpeted floors, dim lighting, and faded furniture, it was great in the places that mattered most to us. The beds were clean and comfortable, the bathroom was very, very spacious, the air conditioner worked consistently well throughout our stay, and it was very quiet throughout the night. Breakfast options were limited to cold options (other than the option to boil your eggs and toast your bread) but the coffee was freshly made to order and you could sit outside on their balcony to enjoy your meal if you wanted. Would stay again!

L’hôtel est très bien situé près du lac. Pour le parking, gratuit dans la rue à partir de 18h le samedi jusqu’au lundi matin . Accueil sympa . Deco de l’hôtel et de la chambre d’un autre temps . Mais c’est propre ce qui est le principal. La literie est très bien. Une clim à mettre pas trop fort . Le petit dej est bien . Pris sur la terrasse extérieure c’est top . La chambre réservée avec *********** ne correspond pas aux photos du site et de l’hôtel . La déco est d’un autre temps ( meubles et moquette ) . Mon ami a qui j’avais offert une nuit pour son anniversaire a pris un fou rire. Mais vu la gentillesse des employés , la propreté et l’emplacement, très bien pour une nuit ou deux .

While this property is older it is lovely and functions without problem. The staff is friendly and inviting. Breakfast is delicious and the views of the lake are gorgeous. It is farther from the town center but is worth the 10 minute walk along the lake or the 1 minute bus trip. The AC was an added bonus! My only negative is that it smells heavily of cigarette smoke.