盧克索卡納克酒店(Karnak Hotel Luxor)

Please don't stay here. The service is worst. No man power here. Only one man Mustafa does every thing. He is the driver, front-desk guy and the Boss of everything. He charges money for each step. He deserves a single star. If you really stay here because of economy issue, please do more homework before going out and seeking any help from this guy.

Please avoid if you can. Worst experience ever. From unsafe elevators, unclean eating areas, old beds, loud alarms, broken locks, wow, the list can go on. Scary / ******* feeling at the hotel. Not even a 1 star.

1/ there was no hot shower despite being asked multiple times on multiple days Kept saying central. Will take time but it was NEVER there 2/ the room toilet were not clean 3/ the bathroom had used tissue wipes that made the whole bathroom smell 4/ bad communication 5/ no lighting. Lights were broken Do not trust the pictures online The staff- Ahmed. A boy. He was very helpful he tried his best to help us but there was only so much he could do

Its give us worst experience and feel in secure we check out the hotel with an hour after check in.

No room service the internet is just in the room, dust because they no clean

This property is not a 3 star hotel. Firstly the hotel looks nothing like on the pictures, it’s very run down, fixtures are old, hotel looks terrible. Air con has been too low and I was cold and no remote to switch it off. No kettle in a room, NO HOT WATER!!! I literally bathe in cold water. Pool has no loungers and ones provided were dirty and old. The manager was bothering me far too much I found that uncomfortable. He tried to take me on some trips which I didn’t even discuss with them at all! NO BREAKFAST!!! I had to ask for it!!!! It really upset me and I couldn’t wait to just get out of that place. Hotel isn’t managed properly and it’s very poor overall! Shop next to the hotel overcharged me. Avoid this place at all costs! Really ruined my trip.