Older hotel that is upgraded. Fantastic location. Breakfast was a little disappointing - we went out after one experience. Staff treated us like royalty. Manager walked us into L'Institute and introduced us to the maitre d' before our dinner - nice touch. Beds were very comfortable. Concierge offered great suggestions and helped with dinner reservations.
翻譯
FRANCE
2023年10月20日
Hôtel classé 5 étoiles mais ne représente pas ce niveau, chambre et salle de bain pas rénovées. Peinture défraîchie, vieux bain, pas de douche séparée, propreté du tapis douteuse. À part pour les concierges qui ont été très efficaces et courtois le reste du personnel pas très efficace, ménage fait en fin d'après-midi, pas de Kleenex, pas de serviettes moyennes etc...C'était notre deuxième séjour et nous n'y retournerons pas.
翻譯
Suzanne
2023年10月17日
Outstanding trip! And our hotel was the main reason. Perfect location. Ideal to walking to the Old City as well as museums and restaurants. The hotel is so welcoming! Elegant but warm. The staff was outstanding! So helpful in every way! Our suite was spacious and well appointed. The bed was extremely comfortable. The special tour the hotel offers, is a must! The views from the rooftop are not to be missed. Breathtaking! This is the only Hotel we will stay in while visiting Lyon.
翻譯
gerald
2023年10月16日
Outstanding service, wonderful hotel and perfect location. It is, from far, the best experience I've ever had (after fourty years traveling around) in terms of kind, devoted, classy and trained staff! Reception desk, valet parking, bar, breakfast: everything was awesome and mesmerizing. Thank you for this!
翻譯
Mehran
2023年9月7日
EVA (Ewa?) was absolutely great. Incredibly professional and delightful. She helped combine two separate reservations for me. Called me on my US number a couple of times etc etc.
It was however disappointing to see that at about 4 PM when i checked in, my room was not ready even though check in is at 3 PM...then the faucet had no hot water...i had to wait for a while to get hot water.
The rooms are small. Location is good, in a prime neighborhood.
翻譯
Hugues
2023年12月12日
Établissement agréable mais qui nécessite un bon rafraîchissement au niveau des chambres.Literie à revoir(matelas mou)salle de bain extrêmement petite et à rafraîchir.Bon petit-déjeuner.Très bon emplacement place Bellcour.