大廈酒店(The Mansion)

Perfect place to stay when exploring other nearby spots that kids enjoy like the hotel itself.

On arrival a gate-house guard let us in without instructions. After a few minutes of confusion we found the reception. We could see that it is just as it looks the photos; a beautiful quality built and very well maintained sparkling clean boutique hotel. We went to their 'Sunset Grill’ restaurant and seated by lovely staff, a little to eager to take our food order. The room was cool and music was calm and ambient. Exhale, after a long drive - perfect … Suddenly things erupted as the gentle music switched to blaring, loud "Happy Birthday too you” .. the staff waiting our order burst into loud clapping hands. Repeat and repeat the song in different versions, and the clapping! I went out to the garden but it was also playing outside! I was out on the grass oval before I was far enough away from it, my wife and kids following. It eventually subsided so we returned and tried to and relax, but the birthday group was now shouting. A few pesky flies arrived and persisted, and more shouting so we set up outside. I ordered a NZ white wine at 1,900p, and it wasn't pre-chilled..!? We tried to relax and chill the wine, but many more flies, so we go back inside, but flies are inside too. The food came out and it was good, but stone cold mash potato - I dislike being served cold food, and I cant stand flies on us. We went back for dinner after 9pm. I ordered the steak and explained to the new staff shift that my lunch had been cold and to make sure the dinner was hot, especially the potato. It came out stone cold, again! .. with the worse steak I'd ever seen. Right at that moment about 9:40pm as the food arrived they started switching out the lights! We got up and left, forfeiting the food they already had us sign for. The next day while enjoying the beautiful hotel I notice the pool-bar by was not staffed, I found a staff and ordered 2 Budweiser but they only have 1 in stock. The coffee shop was not staffed either, nor the pizza bar. I walked to the restaurant and ordered pizza at the pool, but I am told I’m not allowed to eat it anywhere but in the resto, or in our room!?! The breakfast was awful - nicely cooked but bad choices of products; we forfeit our second day. Then the last day lunch was finally everything terrific! Lastly on the F&B, there was no water source for guests. So the reception kindly refilled our bottles with a source in the back office. The room is very nice and a good size, good AC and has views, but the bed was very hard foam with thin cheap sheets that are too small. Roll over, re-tuck the sheet, repeat, roll, re-tuck. No gowns nor toiletries either. I cannot understand why such a beautiful facility can have so many silly flaws. It is so close to being everything we look for - Boutique, Kid friendly, clean, play ground, games room and great staff with good swimming pools. Such a shame because I don't think we would return, mainly because of the bed. Quality Pillow Mattress Toppers and sheet set wo

We booked 2 villas for our overnight stay. Villas were great and the staff were really helpful and friendly. The kids and even the seniors enjoyed the surroundings since it was private and quiet. There were a lot of things that the kids can do aside from swimming. There were bikes available and even outdoor activities. We’d love to go back here- quick drive from Manila, thus plenty of time for r&r.

2 UNRELATED WEDDINGS who occupied Villas 3, 5 & 11, were VICTIMIZED!!! LAPTOPS, JEWELRY, CASH, CARDS, HEADPHONES, personal items were STOLEN. The police showed us how easy it was to open sliding door:(

Got a very good experience on our last stay at The Mansion. Surroundings is good, its kind of different actually from what you expect for a hotel. Accommodations are also good but would actually like if we've been on the side facing the pool so that we're not always crossing the reception even when we came from the pool. One downside was the food. It's good but its expensive. Overall, we've been booked again and will be visiting this one soon!

The Mansion is located about 90 minutes away from Manila, and is set in a wide open space in the heart of Clark. There are 4 pools, tennis courts, and a lot of recreational activities, that is the highlight of the location. Bonfires in the evening, movies under the stars, playgrounds and plenty of room for your young ones to roam. The rooms are basic, but clean and the layouts are good, so they serve their purpose above an beyond. The tennis facilities are fantastic, although it could use a slight upgrade with seating and some shade. The only shortfalls are on the F&B portion, while the Pizzas are good, it was the only dish worth mentioning. There is a need for a menu revamp and a focus placed in this area as the rest of the property hits the mark. With that being said, Laurence the bartender in the Sunset Grille, was eager to please and was a pleasure to work with. Will definitely come back for years to come as my children will not stop raving about their time here!

Our family booked the 3 bedroom villa and we had a blast! The receptionist especially Cali is very helpful and attentive on our requests. She even gave us a very cute cookie set! The villas are designed well and are perfect for those that want to have an amazing family bonding experience. They have a movie night with free popcorn and a bonfire! We also requested for a bday dinner setup, Kae is very helpful also on our request. Overall, we have an amazing experience and we will go back for sure!

Good for family bonding. 5 star amenities. 3 star room. Strong wifi. Hotel location is far from the center. Ample parking. Bad breakfast. Small TV with very few TV channels. As far as I can remember, no local channels available. Staff are friendly.

Clean room. Quiet stay. Overall good amenities. Expensive food - cold, not tasty. Must dine outside.