Excellent spacious room, with accessible balcony and a large comfortable bed. No restaurant facility but very convenient to some great local facilities. Pool, Gym, Foxtel, Wifi are all available. Per oaks standards the single lift is slow but effective enough.
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訪客
入住日期 2023年4月
家庭旅遊
0則評價
5.0/5
傑出
發佈於 2023年4月23日
We loved our stay at The Oaks. The location was great. The rooms are clean and very spacious. Having an ensuite was a bonus and a pool to cool off in was great too. Full size fridge and washing machine plus dishwasher made it easy to cater for a family. We’ll be back!
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訪客
入住日期 2024年7月
夫妻/情侶
0則評價
5.0/5
傑出
發佈於 2024年7月21日
to expensive for one night for over $250. Near extra blankets, when it’s too cold for winter. More easy access to the Wi-Fi. extra pillows, available, including blankets. Dinner table indoors and to cold outside is to have your is it outside, more better bigger pillows. More, but a colour pillows. Have a bit more colour in the room.
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訪客
入住日期 2024年7月
其他
0則評價
3.0/5
發佈於 2024年7月20日
Disappointed with our stay here. The photos online are lovely and bright, the hotel itself is not. What we could not believe was when you exited the lift to go to your room, the hallways resembled a penitentiary! Tiled floors, concrete walls, all a dull gloomy colour, solid bars on the meagre windows at the ends of the hallways and the most minimal lighting, making it dark and dreary and hard to find your room number. Not to mention cold and uninviting. No artwork, no decorator items - nothing. The 1 bdm apartment was adequate but the cleaning could be better. Walking to and from the carpark you are looking at all the rubbish bins and the cleaning gear stuffed into see-thru cages - hardly a good look. Would look elsewhere next time in Mackay. A hotel that has some atmosphere.
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訪客
入住日期 2024年6月
家庭旅遊
0則評價
5.0/5
傑出
發佈於 2024年6月28日
The apartment was very nice, was exactly what we needed for our stay. Very clean and tidy, fresh towels every day and beds remade. The wifi wasn’t the greatest especially in the bedrooms. But other than that would definitely stay again if ever back in Mackay.
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訪客
入住日期 2024年6月
商務旅客
0則評價
5.0/5
傑出
發佈於 2024年6月19日
There is nothing to comment other than it's part of our policy not to comment on other businesses performance
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訪客
入住日期 2024年5月
商務旅客
0則評價
5.0/5
傑出
發佈於 2024年5月21日
I've stayed a couple of times at this hotel, and it's always been a good experience. I didn't have a car, and it's an easy flat walk into the city centre, or to do a walk along the river. Coles is not far if needing to purchase food. I haven't used any of the facilities but would recommend this hotel and would stay again.
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訪客
入住日期 2024年3月
家庭旅遊
0則評價
1.0/5
發佈於 2024年3月27日
Reservations team was adamant that my wife could not change, modify or upgrade the room and cancel the last night to attend her Grand Mothers funeral. She simply checked out early and the room went empty. Ridicules rule and totally inflexible.
翻譯
訪客
入住日期 2024年3月
商務旅客
0則評價
4.0/5
很好
發佈於 2024年3月27日
spacious rooms, access from room to balcony and fresh air, Clean rooms, spacious bathroom, kitchen and lounge. walking access to city center and riverside walks. Free street parking or access to locked garage.