Holiday Inn Express 底特律的沃倫（通用科技點擊率）(Holiday Inn Express Detroit-Warren (GM Tech Ctr))

I requested a non-smoking room which I assume all are, right? It clearly was not. I realize ppl do things they are not supposed to do but you as the management needs to deal with odors from smoking. I was miserable and became phlegmy and sure didn't get much sleep. Keurig did not work.

I reserved the room for my sister and 2 nieces. They said the room looked kind of dirty, like it was only lightly cleaned. It smelled smoky, like stale cigarettes. They didn’t have enough towels, but some were brought up. The breakfast was good.

I was impressed by the cleanliness of this hotel. The workers were all very professional and accommodated our special needs for an early check-in. The rooms were spotless and spacious with closets for hanging our special clothes. I would have liked the mattresses to have been firmer, and the a/c to have been quieter, but everything else was perfect! Breakfast was varied and plentiful.

This hotel was run down, the first room they gave us had a very bad smell, we asked for a new one immediately, they changed our room but the second ones temperature wouldn’t regulate, it was either too hot or too cold. They only had 2 bath towels in the room that sleeps 4, we asked for another 2 twice but each time they gave us pool towels and said they didn’t have bath towels. We won’t stay here again.

Stay was great but employees were so loud laughing and talking early morning in the hallways and disturbed sleep. I think they could’ve mean more quieter.

Couldn’t stay because the credit card machines weren’t working and we weren’t allowed to stay even though The room was already paid for. Very frustrating at 12:30am.