Staff tried to STEAL wallet! We were so excited because this hotel looked perfect online. Once getting there after a very long drive we were ready to enjoy a meal at the hotel restaurant, but it was overrun w/ partying college kids glaring at us the moment we walked in (so we walked out). Tried walking the neighborhood for a place to eat but the entire neighborhood & all the sidewalks/streets were also overrun w/ rowdy partying kids (& creepy adults trying to party w/ the kids) giving us dirty looks. Ended up having to order GrubHub delivery.
Our room felt like a dorm (MUCH smaller than what it looked like online) & partying kids in the room next door.
We requested a late check-out which the front desk said yes to. In the AM we received a call telling us we had missed check-out time (in a very rude voice). We then scrambled to get ready to leave-we had taken all our stuff in from our car since it was valet parking only. After bringing our first set of bags down to the lobby, immediately went upstairs to get the rest of our stuff & there was a cleaning person in our room (still not 12pm yet when they had told us our late check-in time was) & my WALLET WAS GONE. I asked the cleaning person if he had seen my wallet, which I know was left on the foot of the bed (& my wallet is blue & stood out on the white sheets) & he said no. It was very clear he had stolen it. Wasn’t until we talked to the manager that we got it back.
We travel often & NEVER had a stay this horrible.
翻譯