Always have great service here but we had a works do that started here and Holly was fabulous. Helping with a large drinks order and even took a photo for us all. Lovely welcome whenever we go here. It may be a travelodge but always look after us.
Absolutely delicious Sunday carvery. All of the meats were incredibly well cooked, tender & carved to perfection. The vegetables & roast potatoes were spot on. The staff are very helpful & friendly. Relaxing environment. Highly recommended!
Just had 3 really, really, enjoyable nights at the BHI. Wonderful location, went on two lovely runs in the area directly on to the North Downs Way. Rooms were fine, great bath and shower, plenty of space. Lovely food, dinner and breakfast were great, in a wonderful atmospheric pub. (Amazing mushrooms at breakfast!) Lovely staff across the board , helpful, friendly, welcoming from reception, to the owner, to the cat, to the wait staff - all lovely. My one, single improvement point would be to have fresh coffee for breakfast over instant. Would absolutely come back - thank you for a lovely friendly stay.
I recently stayed at the Premier Inn and had a fantastic experience, largely thanks to the warm hospitality and professionalism of their receptionist, Luke. From the moment I walked in, he made me feel welcome and well taken care of, going above and beyond to ensure my stay was comfortable.