梅特蘭Kmart Maitland附近酒店

The Quest apartments were just what was needed for our adult family's accommodation for a wedding. The 2 bedroom apartment was particularly spacious, and we teamed that up with a 1 bedroom apartment. We loved that the kitchen meant we could prepare breakfast & didn't need to eat out.

This Motel had everything. At the end of the day travelling there was room service, food was fantastic. Great breakfast to see us on our way to next destination. A coffee shop on site you could also take away food. Comfy room with a little sofa, parking outside our door, everything we needed in the room.

Arrived early prior to check in time, and sat outside in the rain emailing asking if I could at least put my luggage somewhere. I was told that the cleaners hadn’t finished yet, except I had been sitting outside watching the cleaners mucking about downstairs for 2 hours. I finally got access at the time of their check in. No effort was made to provide any access or place to put my luggage out of the rain. The site is totally unmanned and doesn’t even have a foyer you can sit in to wait. Booked apartment for 3 weeks and needed to return home as my father passed away suddenly, and they refused to refund the remainder of my stay which was 19 days of accomodation. I emailed to advise that I may have left the aircon on in my rush out, and didn’t want them to have to pay for electricity for no reason. They then re rented the room so ended up getting twice the room rates for the period. That’s theft. So I attempted to save them costs on electricity, whilst they stole 19 days of accomodation, ($2945) AND are rented the room. So they got $5890 for customers paying twice for the room, even though it was exceptional circumstances for the departure which as indicated on their T&C should have been refunded. Left my shaving mirror behind and emailed to advise and ask to have it returned (I would have paid even though they just claimed 19 days room rates unused and re booked the room) they never even responded to me about this. I know it was left behind because it sticks to the shower wall and I know I forgot to get it. So now I need to buy a new mirror. The site is self was fine. The service was non existent and they didn’t care I had to sit in the rain waiting. They had no sympathy or good will in refunding the unused 19 days (almost a month) of unused rental accomodation, nor did they do the right thing in replying to my lost items request, let alone returning it. Site management is off site, so they didn’t really care about anything. Unless new management is in place I would never ever go there again due the uncaring and unsupportive behaviours they operate with.

我們從西澳大利亞州前往新南威爾士州參加2023年10月的婚禮,並住在獵人綠洲。我們喜歡它。我們住的2間臥室公寓乾淨整潔,工作人員很可愛,非常樂於助人。我們沒有使用游泳池,因爲它仍然有點冷,但將在3月再次返回,希望那時能夠使用它。有一隻鳥坐在雞蛋上,就在室外健身設備附近,俯衝爲良好的娛樂。喜歡看到安裝了適合兒童的遊戲設備,因爲有足夠的空間&將使這個偉大的位置更加家庭友好!