The Diwa Club by Alila

Tudo tão lindo( toda a envolvencia)! Tudo tão bom( pequeno almoço, refeições, yoga) ! Todos tão simpáticos( mais relevantes: na recepção Kasuga Faria, Aradhana, housekeeping Amit, Nisha, Raghu). Todos sem excepção faziam de tudo para termos uns dias felizes, desde ***hã até a noite! 3.º vez que visitamos Goa, sem dúvida o melhor! Obrigada a todos🙏

Моя очень напряженная командировка в мае 2023г. планировалась заранее, и я выбрала Дива Клаб Алила системы Хайятт. Лежать на пляже я не собиралась, но быстрота, качество обслуживания и комфорт в номере были важны для меня в ту неделю мая 2023. Я не буду писать о положительных моментах в этом отзыве. Но мои вещи после моей выписки из номера у меня украли. Подчеркну особо: воровство, лицемерие и единство персонала, руководства и даже не поверите – полиции! И украли у меня не такие дорогие по нашим меркам вещи – три парео, совсем новый купальник и один – уже ношенный купальник. Ну пусть им цена 250 долларов, но там были подарки и вещи, путешествовавшие со мной по всему земному шару, и хранившие мою дорогую память. Я бы их никогда и не забыла бы, если бы ими пользовалась, но на той неделе мне так и не удалось искупаться.. Я абсолютно уверена, что они оставались там в ящике комода после моего check-out. Я объяснила отелю, где находились мои любимые вещи.. Персонал сначала подтвердил, что в моем номере в течение следующих суток никто не жил. Вывод один и совершенно точный – украли уборщики или персонал. А менеджер отеля г-н Арун – их покровитель. Моё чувство от этого отеля – грязь воровства и непорядочность персонала и руководства. И это для меня вдвойне обидно. Они не выглядели ворами, улыбались, но «воткнули нож в спину» при первой имеющейся возможности. А я могла бы вернуть свои вещи даже после отъезда, так как я живу в Индии. Удивила и местная полиция, которая оказалась заодно с ними. Если для вас это важно во время пребывания – не обольщайтесь! : никакой защиты, если вдруг что случится - вы не получите – еще один мой вывод. Не дай Бог вам столкнуться с более серьезными проблемами в этом отеле! Хотите жить в Хайятте - ДИВА КЛАБ – «вольному- воля». И прошу Отель не писать мне формальный отзыв с извинениями, это просто непростительно – вы уже все продемонстрировали своими действиями и воровством!

В целом прекрасный отель. Персонал очень отзывчивый и приветливый. Номера просторные и симпатичные. Мебель чуть уставшая, но в целом все работало. Еда средняя отельная. Пляж вполне. Единственное, что не понравилось - пол был не очень чистый.

A very pleasant stay at The Diwa Club by Alila. Super staff, relaxing rooms, peaceful pool, fantastic food, delightful drinks, and much more to explore at your leisure, including beautiful nearby beaches.

Exceeded our expectations. The quality of the facilities and food was extremely high. We loved the tranquility of the Club and the daily high tea and sundowners were a real plus. It was great having access to the main hotel when we wanted it, notably the kids club, spa/yoga and spice station restaurant. It felt incredibly safe and all the staff were so helpful and attentive. We look forward to returning.

It would be an understatement to say that the Diwa Club exceeded our expectations. We’re a family of 4 and so booked a suite. The facilities were great, good spaces and we had a balcony with a view overlooking the pool. The decor was impressive and in keeping with the general feeling of the resort. We also had an additional small seating area on the balcony. We had a very large bathroom and more than ample storage space for our week-long stay. What really impressed us were the grounds. The greenery and the overall ambience made for a very tranquil setting that immediately made us feel refreshed. It is very apparent that the ***agement places a very high emphasis on maintaining this to a high standard. In our opinion the attention to this and the general design really sets the resort apart from others we have been to. Though the facilities were great, the holiday was taken up a couple of notches by the very attentive staff. They all took the time out to speak with us and make sure all of our holiday needs were met. I feel I should have taken a list of names, but I have mentioned a few of the guys that made our holiday special below, Being at the Diwa Club, we also had access to the all day lazy breakfast options and Chai Paani at the Bistro every evening. This was a very nice touch and the staff were very accommodating of our needs. Thank you to Chef Arif, Shivraj, Declan, Hanu*** and the rest of the team. We also had breakfast and our evening meals at Vivo. We really enjoyed the daily buffets and as a family of vegetarians, the variety was impressive. The food was fresh with lots of local ingredients prepared on site.. We have to say a very special thanks to the assistant ***ager, Somnath. He was extremely thoughtful and helpful over the course of our stay. He helped arrange food that was not available in the buffet when the kids were feeling fussy, and on one occasion, when we were feeling a little under the weather, he personally made a kadha for our sore throats (thanks, it worked a charm!). The variety of fresh food was a treat and when we praised head chef Sooraj and pastry chef Amit, they kindly took the time out to discuss the dishes and also shared a few recipes for a few of our fav dishes!! Thanks also to Barshan, Branden, Kumar, Sachin, Martha, Soumya and Sourav for your excellent service. We also ate once at the spice studio, which was great too. This was an A la carte menu, and the chef picked out some great choices for us. Nikunj and the housekeeping staff kept the room impeccably clean. Special thanks to Raghu, who took care of the room and even made a doll out of towels which the kids really appreciated.. Colin at the pool was always happy and cheerful and gave us some great advice around the different sightseeing options. Vasanth was great too. Lastly, our Diwa club hosts were brilliant and accommodating. A huge thanks to these guys as they were integral to coordinating our days and making our stay so memorable… Ruella,

Fabulous hotel. Service is amazing and food excellent. The reception staff were very welcoming and helpful throughout our stay. The room was luxurious and was kept exceedingly clean. There were little touches by the room attendant were lovely and the standard of cleanliness throughout the hotel was very impressive. The staff at the Bistro were incredible especially Hanu*** and Declan who seemed to memorise our regular requirements.

This hotel was great to stay in. We had a room for a few nights and they made us feel at home. They have 2 pools with sunbeds, fantastic food and a really cosy room - we hardly needed to venture off site! All in all, a really pleasant stay. Highly recommend

What a fantastic hotel and holiday. Hotel, staff, food, facilities and beach all exceptional. Nothing else needs to be said. The only low point is sometimes the noise from the wedding in a different part of the complex was really a bit too loud.