Emaar精英酒店(Emaar Elite Hotel)

So late to release my voucher travel by staf emaar elite...I must wait around 1 hour to check in my room ...I must show may voucher every time when another staff ask me n I must show them latest email by trip to confirm my voucher....

We book through this website and paid Upon arrival they said first no reservations Second they want money right at the desk even I repeatedly we paid . No convincing for people travel and arrived tired Need good communication Between their staffs ,also between this agent and hotel . You need to report payments right away We ended paid twice and we stay only one night We request refund from *******

Ce n'est pas fiable. J'ai réservé et ils ont bien confirmé ma réservation. Le jour J, le réceptionniste m'indique que l'hôtel est full. Il m'a orienté vers un autre hôtel loin de Ajyad et ou je dois prendre un bus pour aller au haram. Je ne recommande pas.

فندق زباله لا تسكن فيه dont waste your moeny and time to stay there staff are horrible management is zero no one answers reqlly mistake booking there very honest advice stay away they scammer trying to steal your money from here and there and if show that u know and its wrong they will make trouble for you to wait and no rooms and all thia stories

In Mekka alles ist wunderbar

Our stay at Emaar Elite was very enjoyable. The staff was very helpful. We arrived early, and our rooms were not ready, but we were able to drop our bags and leave freely for a while before check-in. It is a reasonable walking distance from the Haram (about 15 minutes on foot) and the hotel provides shatter buses to and from the Haram throughout the day.

Staff were friendly and helpful. Facilities were great. Shuttle bus service was excellent. Location was great too.

Issue during checking even though room was booked and paid , reception staff said that there is nothing they can do , After we called 911 to get our room, staff changed version saying that the room is occupied by other people that do not want to leave. Terrible experience.

Please provide a prayer mate and Quran in every room. Please provide a universal electric socket in every room, to charge phones. Rooms have electric sockets which are no compatible with phone chargers and it’s inconvenient.