安尤姆麥加酒店(Anjum Makkah Hotel)

This is perfect hotel. I can see haram view from my room.

It’s a very nice hotel. Walking distance to gate 79 (10 minutes) which leads directly to the Kaaba. There’s two towers, 1 & 2, both have a great breakfast. There’s two restaurants in tower 2. There’s a cafe which can make birthday cake if you so wish. There’s a nice prayer room inside the hotel. I would highly recommend this hotel.

Goood Hotel Near alharam. Clean friendly staff and good food

Advertised as a 5 star hotel however leaves a lot to be desired for a 5 star experience. Would recommend as a budget hotel for 1-2 nights but not for more than this (we stayed 7 nights). 1) Room was not clean when we entered, it had visibly not been hoovered as we found old chicken bones on the floor (see pic) 2) unfortunately we had a room with a broken coffee machine, called housekeeping 4/5 nights in a row, would be promised that someone would come and nobody came- ended up wasting a lot of precious time waiting for this service. On the other hand- when ordering room service, they were very fast (under 5 minutes). May be due to one service making money and the other not. Eventually decided to lodge a complaint with the hotel- as we were paying for tea instead of having access to our own hot water- when mentioning this, the lady at reception said she would send us a kettle. Ended up waiting over an hour for said kettle (which never arrived), called reception again and told them not to send a kettle and that I would like to make a formal complaint after 6 nights of no access/ having to run around to get this fixed, somehow on hearing this they managed to send someone in under 5 minutes. We had access to the facility for 1 out of 7 nights. 3) location - there was no mention of development occurring around Anjum hotel and therefore the shortcut to the masjid was made longer by road blocks/ area blocks. Average time taken to arrive for prayer would be 10-15 minutes (we were two young people so had no issues however this may not be suitable for everyone) 4) Housekeeping would not hoover when cleaning rooms, didn’t change bed sheets for the entire stay for us and did not provide with slippers/ shower essentials that would be expected of a 5 star hotel. (They did give us slippers on the last day after the whole kettle issue😂). Also did not collect any towels so we had a big hill of towels at the end of our stay. 5) only 2 people on the counter at peak times, waiting in line for 20 minutes for check in (check out was a little easier as less busy) 6) no / very little fruit selection during the breakfast buffet, however the other meals provided were of ok quality Overall- any type of pilgrimage is a precious occasion and having to deal with these types of issues during your stay can sometimes overshadow the experience you wish to have. We booked Anjum hotel hoping that they would make our time here a little easier for us (as we were travelling for so long and from so far away), unfortunately this was not the case. I would recommend this hotel for those who are not too worried about being stress free, however personally don’t think I would book here again.

Quite near to the masjidil haram after the expansion building were opened

تجربتي في فندق أنجم كانت سيئة، خاصة فيما يتعلق بمعاملتهم للضيوف، وخاصة السيدات في قسم الاستقبال. كل موظف يقدم معلومات مختلفة، وعندما أشير إلى ما قاله موظف سابق، ينكر الموظف الحالي أو يدعي عدم علم الآخر. خدمة الإنترنت تكاد تكون منعدمة في الغرف وحتى في منطقة البوفيه بالطابق السفلي. الغرفة كانت ضيقة، على الرغم من أنني حجزت غرفة ثلاثية، تم توفير غرفة ثنائية مع سرير إضافي. كان هناك مشكلة أخرى في الدخول إلى الغرف، حيث تأخر دخولي عن الموعد المحدد بساعات، ولم يتم حل المشكلة إلا بعد تقديم شكوى عبر أجودا. الشيء الوحيد الإيجابي هو أن الفندق قريب نسبيًا من الحرم. My experience at Anjam Hotel was bad, especially how they treated guests, especially the reception staff. Every staff member gives different information, and when I mention what a previous staff member said, the current one denies it or says they don't know. The internet hardly worked in the rooms and even in the buffet area downstairs. The room was small, even though I booked a triple room, I got a double room with an extra bed. There was also a problem with getting into my room; my entry was delayed beyond the scheduled time, and it was only fixed after I complained through AGODA. The only good thing is that the hotel is close to the Haram

الاقامه اكثر من رائعة الموظفين جداً متعاونيين الموقع جداً رائع وقريب من الحرم المكي نظيف جداً ووجبة الافطار جداً ممتازه ومتنوعه موظفين الاستقبال متعاونيين وسريعين ويراعون زائرين بيت الله الحرام اقامتي كانت جداً رائعه ومريحه واستمتعت بها كثيراً وبكل تاكيد سوف يكون مكان اقامتي المعتمد عند زيارة بيت الله الحرام

موقع الفندق قريب من الحرم بدون الحاجه لوسائل مواصلات ،سرعه اجراءات تسجيل الدخول و تقديم المعلومات عن مرافق الفندق كان تسجيل الدخول مع الاخت اماني شكراً لها على الخدمه المتميزه جدا لطيفه و مرحبه بالضيوف ،الافطار لذيذ و متنوع ،الغرفه مريحه و حجمها مناسب اطلالتها رائعه

Tout simplement exceptionnel ! Son emplacement idéal, à quelques mètres seulement de la nouvelle extension du Haram, en fait un choix parfait pour les pèlerins. Le petit-déjeuner est complet et délicieux, tandis que la chambre offre une vue magnifique sur le Haram. Le room service et les repas méritent un 10/10 sans aucun doute. Une expérience inoubliable !