馬裡布鄉村酒店(Malibu Country Inn)

We were so tired from being on a beach all day and driving and we just wanted to cuddle up in bed and watch a good movie together. The remote control did not work. This happened once before when we stayed at Malibu country Inn. We called the front desk and they came to our room and were unable to fix the remote control. It’s ridiculous. We asked for a $50 refund and have not received that yet. We will not be staying in Malibu Country Inn again!

I never write bad reviews. Everyone has an off day. But after being bold faced lied to I cannot help but warn others not to fall prey to this management. The room they called “the best room in the house” was dirty with stains on the sheets, coffee maker a mess,no soap, bird poop and hole in the deck and shabby renovations . Additionally they hosted a raging techno party blasting until midnite which was right near our room without letting us know and did nothing when we called telling them we were trying to sleep. They even admitted they meant to make us aware ahead of time but forgot and then flatly refused to give us any compensation at all for the sleepless nite and dirty space. When speaking to the manager, Hamid, he was so rude, so upsetting and downright nasty saying ‘we were just looking to complain ‘ but to my shame I did not check Yelp reviews and there is a reason they have a 2.8 rating with many saying same things I have. So do not stay here. It doesn’t even feel safe let alone enjoyable with this management.

Honestly such a disappointing stay. Most expensive place we stayed on our trip from San Francisco to San Diego and by far the worst accommodations. Absolutely filthy. Doors don't even have deadbolts or anything beyond the crappy door knob lock that you'd have on your bathroom door. Really nice guy at the front desk, but what a disaster of a place. We were told that we were in a remodeled room as well, but seriously, absolutely filthy.

Joli hôtel au bord de plage, Zuma Beach et Point Dume. Le lieu est mal isolé tant niveau bruit et air.

Check in was super easy and they were very helpful with local information. They have clearly updated the rooms and furniture to a pleasant aesthetic. Overall, it was a gem of a place. Came for a place for my daughter to recover an extra day after her brain surgery, but will be back for a fun little get away with the spouse.

Customer Service was first class. Excellent assistance by the reception, both at check in and later when I needed something. Room was clean and comfortable, close distance to beach. In general a nice experience.

Havemøblerne på vores terrasse var itu og meget snavsede da vi ankom. Vi måtte selv rengøre dem før de kunne benyttes. Der var store spindelvæv i værelset

The property is being updated. Check out your room before unpacking. The staff was great & did their best to accommodate.