馬那瓜Ciudad belen Park附近酒店

環境：還可以比較乾淨

The facilities are nice BUT they are lacking good service, It’s just just not there. Let me tell you from the beginning this place is NOT LGBTQ friendly, I spent a night here with my partner and the staff was very rude and kept looking at us in a very judgmental way, nobody gave us that welcoming feeling you expect from a place where you visit for the first time specially if you’re paying for the service and expect great things. From the beginning there were many issues. As a 5-star Hotels Forbes Trainer I can tell you they need to fix many things 1. The front desk staff is NOT KNOWLEDGEABLE about packages and what’s included in the price I booked my reservation online and never received any confirmations nor any details via email, I had to call the hotel and ask for them to process the reservation. Again the front desk lady knew nothing about it and had me call Marjorie? For more details. 2. They did not give me any details about breakfast when checking in and we missed it. The front desk Lady was rude and dismissive she did not provide any details about the services and where to find stuff around the hotel. 3. They did not give us the welcome cocktail 4. I asked for a different wine than the one included in the package and even though they couldn’t change it for free, they still did not offer me another option even as an extra cost, which I would’ve pay for if offered 5. During dinner, the server was so worried about 2 men enjoying their romantic package that she messed up my order and brought the wrong plate (never apologized for it) 6. The servers at Azul are rude and just not welcoming. Customer Service it’s just not present, it’s just plain rude and horrible service. In the end they have the facilities and they’re nice but they’re lacking great staff and great service. NOT recommended at all specially if you’re local, if I ever come back it might be just because of the American set up they have in most of the facilities but not because I was happy during my stay.

這家飯店靠近商業區，提供非常專業的歡迎和寬敞的客房。停車場有監視器。早餐很好。您全天都可以在酒吧/餐廳購買飲料。很方便。我建議。

我希望我能給這家酒店評分爲0星事實上。這對那裏的一些員工來說是不對的。自從我的家人來這裏度假和探親以來,這家酒店一直是一場災難。他們完全無視我們多次清潔房間的要求。即使我告訴他們,我在浴室浴缸裏發現了一隻。AC感覺它沒有正常運轉。即使我們打電話給維修工,房間也不涼爽。我們有2個房間503和514。所有這些都發生在我們家庭度假的頭3天內,還有3天時間要走。在我們逗留期間,燈光和水似乎有時隨機關閉。當我洗澡時發生了這種情況,當我媽媽在使用浴室時發生了另一個。他們有另一個時刻,燈再次熄滅。此外,當洗澡時,如果兩個旋鈕都打開,熱水和冷水似乎隨機出來,保持溫度的組合。打電話給前台花了好價錢,以確保事情甚至能正常工作,標準的酒店體驗,更不用說希爾頓的名字了。節省的優雅不是前台,它肯定不是,而是工人,清潔人員,維修人員。他們更友好,更關注我們的擔憂。我不會再回到這家酒店了。保持遠離!!!!!沒有給我的家庭假期帶來任何價值。

早餐和晚餐的價格都不錯,但是不方便,因爲沒有吹風機

老實說，馬那瓜沒有這麼好的住宿選擇，我很高興找到埃爾阿爾門德羅。我將永遠留在馬那瓜，我建議您也這樣做！ 2023 年，我在這裡住過兩次。婚禮前，我們和父母在這家旅館住了幾晚。寬敞的房間，良好的安全性，良好的空調，熱水淋浴，非常友好的工作人員，漂亮的游泳池，周圍有休息區，按訂單製作的美味早餐，優越的地理位置，這個地方感覺非常本地化。我喜歡支持較小的本地擁有和經營的場所，而不是外國億萬富翁擁有的連鎖飯店。部分客房設有小廚房和沙發。街對面有一家很棒的餐廳，我們在那裡吃了幾次飯，Metro De Asado，食物分量很大，非常美味，距離書籍/藝術/學校用品店（Libreria Hispamer）只有一個街區，非常好El Molino咖啡廳/餐廳提供美味的食物和飲料。步行範圍內還有當地的尼卡小吃攤，讓您可以體驗更多當地美食。我們第二次租了輛車，可以安全地將其停在酒店場地內。第一次我們沒有車，發現它的位置很方便，非常靠近「La Uca」（中美洲大學）的主要巴士站。

推薦湖景房，窗外的風景是2公裏左右的馬那瓜湖。到哪裡都近，馬那瓜很小。聽說老闆是台灣人。酒店旁邊還有一家中餐館。

從Tica巴士總站步行只需五分鐘,就在拐角處,其他一切都步行距離。到達這裏是一種樂趣。工作人員非常有禮貌,友好,用非常好的英語和我說話。他們設法爲我換了一些美元成當地貨幣,整理出我可能需要的出租車應用程序,確保我能夠在最後的早晨提前退房,並有一個可愛的早餐菜單。團隊的每個成員都很友好,總是微笑。房間也很可愛,酒店周圍有一些可愛的傢俱＞這絕對是一個不錯的選擇!