摩泰爾6號馬丁內斯, CA(Motel 6 Martinez, CA)

This is the worst hotel we have ever been in. We reserved the Quality Inn A.D.A. room about two weeks before arriving. My wife cannot walk and is confined to a wheelchair. We arrived at 6:30 p.m., exhausted after a long drive. But when we checked in, the person at the desk told us that someone else had already taken the only wheelchair accesible room. I told her that we had reserved the room two weeks ago. She replied that the people in the room had also reserved it, and they had arrived earlier. There were no other accessible rooms available. So they put us in a two-bed room with very little space to navigate a wheelchair. My wife could not get through the door of the small bathroom in her chair. My wife and I are 85 years old and I had to literally drag her into the bathroom and help her onto the toilet. She could not shower in the morning because the room only had a tub shower with no safety bars to hold onto. The faucet handle on the sink did not work so we had to use the bath tub for water. The remote for the TV was gone, probably stolen by the previous tenants. (The desk manager gave me a substitute remote). The sheets on the bed were thin and crumpled, probably because they had not been replaced for years. We had trouble getting to sleep because we could hear people talking both above and next to our room. Conclusion: Do not book this hotel unless you are desperate for a room for the night. And if you are handicapped make sure before you leave home that the motel staff will keep the A.D.A. room available when you arrive.

This is an outside hotel where the doors are on the outside. I heard all kinds of yelling and vehicles. I heard the people above me walking around. Was supposed to stay 5 nights for business but only stayed one night. The place is so run down. You’ll see on the pics that the walls are not maintained. There is something on the wall plus it looks like someone punched it. On the trim near the bottom of the wall there is something disgusting left there. When I checked out, the girl was super nice but she could not change the dates or refund the extra days, Onky the manager could. I checked out at 0930 hours. (Mind you, the night before when I checked in and got to my room, I called the front desk and told them I was only staying one night.) the lady at the front desk told me the manager has to do the refund and couldn’t give me a proper receipt. She said come back at 11. Came back at 1110 hours. No manager. The lady at the front said, try back at 1300 hours. I told her I have things to do. She assured me the manager would fix it and e-mail it to me. I’m still waiting on the e-mail.

Property was well kept and maintain end. Bed was okay! But the view I was given was great. It was overlooking a creek. The property was very quiet while I was there. They have also provided breakfast and you can make your own waffle. They have very nice and caring staff. There front desk was quick and cheerful.

When up to mt diablo...me and my girl friend stay here since it was the closes hotel with breakfast near the Amtrak station. The staff was very helpful and nice. The room need a bit improvement but overall my stay was worth the price. Easy access by public transportation.

The room was old and dated. The door had a 2in gap under the door, the frig did not have a temp control(broken) so everything froze. The towel rack was missing 2 runs so the towels would fall occasionally. The utility sink wasn’t even clipped it. Carpet was dirty and blinds filthy. The service was terrible. I had to go to the front desk and request bedding changed after 10 days because they did not do it. Housekeeping would walk by the overflowing garbage can and the ruffled bed to swap out a towel and do nothing else. Front desk didn’t even have extra coffees for the room nor were they able to fix or change out the frig. It is a terrible place to stay for multiple nights

I didn't dislike anything there. Except the bathroom floors when wet at all you call slip and fall real easy. I had the handicap room but I didn't know that one of the towels up on the rack on the wall was supposed to be used for a bath mat. There's no sign up that says the smallest towel there that's a little bit thick is to be used for a bath mat and I am almost fell and hurt myself real bad I have a bad back and I have bad knees I barely was able to get to the wall to hang on. I told the office person when I brought my key back in to leave today on Tuesday that I thought that was a real important problem to take care of to put rubber mats down in front of the tubs and the showers on the floor not towels I used the towels for my hair I didn't know anything different. So I am glad that I did not fall and have to file a paper on it because I wouldn't have wanted to do that plus I don't want to get hurt anymore than I already hurt cuz that's dangerous if I would have felt I would have went back and hit my head really hard on the shower part. I just thought that I would say something about that I think it's very important. Other than that I had a really nice stay and I will be back again for sure.

I felt really comfortable staying there. It all was perfect. I got to make my own Waffle. Haven't done that in years. I will be staying again and I will tell my friends and family where'd you go in Martinez.

Curtains were somehow unable to close, they use a garden hose in the mornings for cleaning for some reason and it bangs on the staircase and rails for hours in the morning, not the best front desk service, bath tub had black scuff marks, terrible cloth shower curtain with no liner so water just seeps through and destroys the floor and useless floor towel.

Property was well kept and maintained. Bed was great! Toilet needs adjusting. Very quiet and parking was very good, close to our room.