Frankly, this place disappointed us. Firstly it is in a lovely location and the guided walks were very good. Our guide had terrific knowledge and took all our best pictures for us! The early morning forest walk to see the birds and the waterfall trek were both enjoyable. One was included with our package the other costing USD 40 for the two of us. The concept of an Eco Lodge is fantastic. The “lodges” are all converted out of containers and must have looked fabulous at some early stage. Sadly they are now very badly weathered, tatty and lacking any sort of kerb appeal – they look like what they are; rusting, paint peeling old container boxes. The place needs some maintenance both inside the lodges and also the main building where some of the timber decking is lifting. There is currently no alcohol licence so the advertised bar does not exist and we were not advised until arrival. It is an 8km (40 minute) drive each way in a land rover (cars cannot access the Eco Lodge because of the roads and steep ascent) to get into town so that is not practical. The onsite café advertised also doesn’t seem to exist and neither does the games room (door is so badly warped it won’t open although there is only a chess board inside apparently). Due to the climate, being in a rainforest, it rains heavily, sometimes for several hours. There is no viable entertainment other than staying in your lodge reading. A bar, café or games room would help this. The food (we were on half board) was distinctly average. My wife’s first dinner being pork with noodles was actually more like pork fat and gristle and she could only eat a very small amount. Nobody queried if there was an issue or offered anything in substitution. I’m very sorry, but this is not somewhere I could recommend until things change quite radically to improve the customer experience. It’s a shame, the staff all seem nice but the accommodation product is poor.
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