堪薩斯城機場温德姆花園酒店(Wyndham Garden Kansas City Airport)

Amazing day, very like it

The hotel was wonderful, the staff at the front desk could’ve been a little more friendly. They did their job, but just a little more on the customer service side and being more greeting and welcoming would’ve been nice… Otherwise the place was great! 

The room was very clean. The staff were all very nice. The breakfast was also amazing with the hot waffle maker. All in all a very pleasant stay.

Customer service good, but the rooms was not clean, they can do better.

Our first room was a handicapped room, and we aren't handicapped. There were many differences than a non-handicapped room had and made it very inconvenient. That room ended up having a leak of some kind around the window, so we were moved to a new room. The temperature control device in that room was not working properly making the temperature uncomfortable. Thankfully were provided a fan which made the room bearable for the two nights we were in it. Not a good experience at all.

The property is clean and well-maintained. It is convenient to the airport and the shuttle service, including drivers, is excellent. I had to wait over half an hour to check in, and even though my check-in was prepaid, it was speedy once I got a chance. The clerk needed to be better trained, couldn't find the man ahead of me reservation and couldn't seem to check him in. Very poorly trained. There wasn't any staff on the desk when I checked out. I finally just left my keys and left.

The hotel looks worse now than it did 10 years ago, nothing has been done to improve it other than some partly, new furniture in the reception area. Housecleaning was terrible ! Even after complaint, they were not able to manage as you should expect. The hotel appears as a ghost hotel and sadly, we have to find a new home away from home for our next trip to Kansas city

The whole floor smelled horribly like cigarette smoke. After talking with the front desk, they stated there was no smoking allowed in the whole hotel. The sinks and tub faucets leaked. Room was not clean. Mystery spots on walls and shower curtain and bedding. Not to mention that the phone was broken so you can’t call front desk. Breakfast was blah. The plastic forks were so flimsy you couldn’t poke any food with it. Will not be staying in this hotel again