Top du top. Excellent sejour. Propreté excellente. Bon accueil à la réception.
翻譯
訪客
入住日期 2023年1月
其他
3.0/5
發佈於 2023年1月31日
One get surprised from the title and the opposed rating, the rating is simply for not enforcing a dress code after all Intercontinental chain is a five star rated hotels and should not allow people to have breakfast wearing pyjamas and even worse a lady was having breakfast in her white bath robe!!!!! The rooms are clean, needs bit of modernisation, and double glazing as the noise level was very loud, the lobby bar service is good so is the food, the breakfast could be better and richer ( very poor fruit selection, frozen knafeh re-heated). despite all the place is fun and recommended probably not in high seasons
翻譯
6/11
來自住宿之回應: Dear AOmeiri, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, InterContinental Mzaar Team
訪客
入住日期 2023年1月
與好友旅遊
1.0/5
發佈於 2023年1月31日
We checked in on 20 March 2022 they told us the hotel is fully booked and only 2 rooms at 335$ per night , I checked online the price is 175 after tax, this is not acceptable Also the room they gave us has no view and no internet So basically we were ripped off and paid double for less the value Not again we will tell our story to all our group to avoid such miss treatment and unacceptably
翻譯
來自住宿之回應: Dear mrbashk, Thank you for your feedback. We understand the inconvenience caused by the confusion on the rate. We do believe that the issue has been solved this morning after your conversation with management. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, InterContinental Mzaar Team
訪客
入住日期 2024年8月
其他
5.0/5
傑出
發佈於 2024年8月19日
Very welcoming hotel excellent service staff warm facility clean room clean spacious we book there everytime we go to faraya and it’s so practical in winter n very enjoyable in summer . Close to everything and kids enjoy the play areas a lot .
翻譯
訪客
入住日期 2024年7月
其他
5.0/5
傑出
發佈於 2024年7月30日
Great Hotel & Staff, Pleasant stay, super service from the staff: waed, Grace, Emilia, Enriette, George bou Khalil, Jack, Anthony, Salim. Great staff, professional & helpful, great Hotel...Relaxing stay...well recommended........
翻譯
訪客
入住日期 2024年7月
其他
5.0/5
傑出
發佈於 2024年7月25日
We booked two nights at this amazing hotel/resort. They took special care of us when they found out we were honeymooners, not only with the beautiful room setting, but also wherever we were, at breakfast, at their restaurants and at the spa. Highly recommend!
翻譯
訪客
入住日期 2024年7月
其他
5.0/5
傑出
發佈於 2024年7月25日
A beautiful place with a professional team. I’d like to express my gratitude to Mr. Ibrahim, Mrs. Waad, and the rest for their amazing and welcoming hospitality. It’s a nice hotel that I would recommend to anyone seeking a calm and pleasant experience
翻譯
訪客
入住日期 2024年7月
其他
4.0/5
很好
發佈於 2024年7月22日
All in all our stay was amazing but we encountered some issues like when the electricity goes the WIFI is down and a hotel like yours should manage to have a UPS to keep the WIFI up and even make sure that electricity in the elevators are on!! A feedback try to install solar panels where you will be more sustainable and at least in summertime you will not have any outages!! Also the TV channels in the rooms were not good at all we were not able to watch anything at all!! Again the service was great the staff were amazing and the food out of this world!! I would recommend my friends to go up to your hotel but again I encourage you to take care of these small things to make a better impression!!
翻譯
訪客
入住日期 2024年7月
家庭旅遊
5.0/5
傑出
發佈於 2024年7月22日
We stayed at intercontinental faraya, which became our home away from home, the room was perfect, the friendliness of the staff specially reception , the food was perfect very professional. Especially Emilia at the reception was very welcoming. The weather was beautiful highly recommended.
翻譯
訪客
入住日期 2024年6月
家庭旅遊
5.0/5
傑出
發佈於 2024年6月24日
This place is a well-appointed hotel ideal for year-round travel. In winter, guests enjoy the snowy mountain setting and access to skiing. Summertime brings the outdoor pool, walking trails, and lush landscaping. Inside, the hotel offers a comfortable lobby, clean guest rooms, and amenities like an indoor bowling alley and additional swimming facilities. The place is a versatile option for travelers seeking a getaway with something for every season.
翻譯
訪客
入住日期 2022年12月
其他
2.0/5
發佈於 2022年12月31日
On est passé ce matin prendre deux cafés en terrasse: 2 dbles expressos commandés, 2 petits restresso servis froids, sans un seul mot d'accueil, et deux malheureux petits sucres. La seule réponse au café arrivé froid "on est à la montagne". Prix environ 9 euros. J'invite la Direction de l'établissement à venir prendre deux vrais cafés dans l'hôtel où je travaille en Bretagne un vrai 5 étoiles : 3 mignardises maison avec chaque café, de la vaisselle de chez Rosenthal, un plateau en argent, un accueil personnalisé, un peu d'eau chaude pour rallonger le café et le tout pour 5 euros par personnes. C'est moi qui vous invités, chère Direction
翻譯
來自住宿之回應: Chèr 680walidm, Merci infiniment d'avoir pris le temps de donner votre avis sur notre hôtel. Nous sommes désolés d'apprendre que vous avez rencontré des désagréments lors de votre visite au terrasse. Ceci n’est pas conforme à nos standards habituels de service et je ne manquerai pas de partager vos commentaires avec nos équipes afin de prendre les mesures nécessaires. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement, La direction
訪客
入住日期 2023年1月
家庭旅遊
3.0/5
發佈於 2023年1月31日
Bonjour , nous sommes venus sur la terrasse extérieur du Mzaar , serveur détestable, chien banni même à l.exterieur , nourriture très moyenne et hors de prix pour une pays en crise , néanmoins l intérieur est bien, nourriture ok dedans , il devrait revoir leurs accueils pour le prix pratiqués, nous étions 20 , avons décidés de ne pas consommer suite à l accueil de la terrasse , le sandwich était bien accueilli
翻譯
來自住宿之回應: Dear Christian c, Thank you for your candid review. We apologize that your recent visit to the terrace did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, InterContinental Mzaar Team